1. If someone tries to purchase a ticket and the payment fails, or they don’t complete payment, tickets are still allocated to them. On my WP EC dashboard it says either “pending” or “failed”, but tickets are still allocated. This happens almost monthly. Events become sold out when they are not actually sold out.
2. I have had a couple of occasions when someone has purchased tickets, payment is taken, but no tickets are allocated. I receive no email confirmation, nor do they, and they are not on my WP EC dashboard, but on Stripe I can see the payment was taken. This is very concerning, because there’s no trace of their purchase unless I double check through Stripe. My events have limited space and I’m concerned someone will pay and attend and there won’t actually be space for them.
3. Most purchases go through to Stripe as “guest”, so when I look at transactions or customers on Stripe it’s all “guest”. I can click through the transaction and find the name attached, but I’d love this info to be attached to the transaction (mainly because it makes it really awkward to double check transactions/purchases with tickets which I have to do because of points 1 + 2).

I really like the plugins, and I’m interested in buying the pro versions in the future, but not if this is the functionality I can expect. Is there a way I can fix the above issues?

Is there anything we can do to restore normal performance?

Thanks, Andrew

I have checked that the tickets are still valid – expiry 21/09/2024 17:00. I have resynced Paypal link.

Not sure what to do to resolve issue?

Thanks, Andrew

I have checked that the tickets are still valid – expiry 21/09/2024 17:00. I have resynced Paypal link.

Not sure what to do to resolve issue?

Thanks, Andrew

Key Features:

• Easy to Setup & Integrate with WooCommerce eco system
• Easy to manage event like create, update & listing
• Easy to manage selling of events tickets with different types of tickets like paid, free etc.
• Easy Process of Attendees Check-in & look up via WP Event Manager Mobile App.
• Quick developer support in case of queries & questions

We, Gujarati Samaj Berlin e.V. is registered non-profitable organisation in Berlin Germany. We organise huge festival events in Berlin.

We are using WP Event Manager since 3 years. In 2021 we had 1000+ attendees in our Navratri event. In 2022 we had 1500+ attendees and in this year we had around 2300+ attendees.

All our event attendees buy their entry tickets via our website which have integration with WP Event Manager. On the event day for us as organiser very handy to check-in process for huge attendees using WP Event Manager Mobile App.

We are very happy & lucky that our website have integration with WP Event Manager & its add-ons plugins.

Thank you so much

LiveAgent also offers a range of customization options, so users can tailor the live chat widget to match the look and feel of their website. This includes the ability to choose from a range of pre-designed templates, or to create a fully custom chat widget using their own branding and design elements.

If you’re looking for a way to easily offer live chat and support to your visitors, LiveAgent is definitely worth considering.

I’m using the free version (6.1.3) on WP 6.0.3 and can’t figure out how to create multiple tickets per event. According to the features page, this should be possible.

I can only seem to create one ticket: https://i.postimg.cc/jq958HpN/event-manager-ticket-types.png

Any advice is appreciated. TIA

We have The Events Calendar plus application for our ticketing system. We are loading the ticket box with a shortcode provided bij de plugin documentation.

When you select a ticket amount and click order, an additional screen is loaded and the ticket amount should be equal to the selected amount. But it always has 0 as ticket amount. People need to select their amount twice.

The plugin support says it is because we are loading it via shortcode. But if we don’t use the shortcode we can’t place the box any other place then the end of the webpage.

Is anyone experiencing the same problem and knows the solution?