CLEAN. UP. AFTER. YOURSELVES.

Thank you.

Rated low for the developers conduct. He is very rude, arrogant, unprofessional and impatient. This is the first time I’ve encountered a developer who gets “annoyed” when you reach out for support. What a shame – thanks a lot Mihail!

EDIT: Because this author did not like my review they contacted my client publicly on Facebook with half-truths and also left me a bad review on my Google business profile. This has been a truly disappointing experience – do not deal with unethical people, it’s not worth your time!

UPDATE: I contacted Arraytics, the company name behind Timetics. I used their only form of ticket request, a basic support form on their website. They claim there is an email but it does not work. They promised a refund but have yet to deliver. Their support staff asked for very private data to be shared through the unsecured form. The support is not prompt, honest or professional. I would steer clear of this company until they vastly improve. The risks and costs to customers are too high.

>>>They never told me about this, and never sent me a notification. <<<

I verified with support, and they said, verbatim: “We do not generally send emails regarding this.”

iDeal was disabled on their end, and I was left without any sales. Unbeknownst to me, I figured I was simply not getting enough traffic to my site leading to 0 sales, so I spent a significant amount of money on Google Ads in Q1 and Q2 of 2023, got plenty of clicks, but still no sales.

Only recently, I by accident discovered in Mollie’s dashboard over at mollie.com that my iDeal integration had been unilaterally ‘paused’ by them. Hence, my site had been operating for over a year without a valid checkout option (which also did not show up in my wordpress / woocommerce dashboard because the plugin itself was working fine). This explains why I did not sell anything. It also means all my marketing investments were completely wasted.

I dug back into my emails and correspondence and indeed found no notification of any service being disabled. They simply never told me.

Support was not helpful and was mostly confused by their own messages, referring back to an email they sent on October 6th 2 years prior, when they asked for verification documents. Support said “you still need to send documents”. I had to point out the fact that they were referring to emails of 2 years prior. Only after that, they were able to tell me they had actually unilaterally suspended my services due to ‘inactivity’.

It’s a total stretch and indefensible to not send out notifications and emails when you unilaterally disable services. They never even offered an apology for failing to send out such notification when they disable services that literally break the site and disable sales.

I’ll be looking for an alternative. Mollie is clearly unprofessional.

So if i DIE, Disappear, or Go on a COMA for “X” Time, my clients wont have the job I did for them, SINCE my license is agency and all the preparation I did will be missing and NOT available because YOU SAY SO??????????; note: Slider revolution a Pluging that has MORE bought and rating, a when YOU don’t renew the license THEY DO NOT take what you did for the customers.. WHAT’S UP WITH THAT, TOTALLY UNPROFESSIONAL