While the authentication status appears to be correct, I am currently encountering an issue where the shipping rates are not being displayed on the cart page of my website. Instead, I am seeing an empty shipping rates list.
Tried to revoke and reauthorize. It brings me to UPS, I check the box and log in, redirects back to ClassicPress login page, log in and button still says authorize with 250002: Invalid Authentication Information.
]]>I am unable to get the negotiated rates for SUREPOST to show in checkout. I have a SUREPOST account number with UPS and a different UPS account number. How do I list both account numbers on the UPS account number field? Or how do I get both my negotiated rates for UPS to Populate and also negotiated rates for SUREPOST – both to populate as options for customer to select for shipping?
Thank you in advance for your support.
]]>I did created an app in developers portal in ups and it says its active and approved. But still it does not recognize it.
]]>We have recently changed our UPS password, and I think this may have undone our authorization via OAuth – Rest API. When I try to reconnect the API, I get a API connection status 250002: Invalid Authentication Information.
So I tried running debug mode, but I did not see any of the debug options listed in the manual. Now I’m not sure how to handle the issue. In fact, my other plugin for filtering in the sidebar does not respond when I use it, but this only happens when I sign in as an administrator. I’m also unable to get pass billing information of the checkout process, but only in admin.
Please advise?
Thanks,
]]>The UPS Live Rates are taken from UPS API without VAT and there is no way for me to add VAT to these. Even though the VAT is enabled for the shop, the amount shown for UPS services is the amount without VAT. When compared to MYprices seen on UPS website, there the prices are shown with VAT for the destinations where VAT is applicable.
Basically I need to tell this plugin “take the live Rates and apply VAT on top”.
Is this a missing feature? If so, I cannot use the plugin in my shop’s VAT configuration.
It would have been nice to also have a way to alter the rates so I would be able to also include packaging and handling on top of Live Rates.
Thanks!
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