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Web-to-Case/Web-to-Lead custom fields not populating

dhudsonweb — Thu, 30 Jan 2025 13:47:39 +0000

We purchased the Pro version of the plugin. When we try to map fields using Web-to-Case or Web-to-Lead, the additional form data (Account Name, Contact Name, Contact Phone, Contact Email) is not appearing in Salesforce when the Lead or Case is created.

Do you have a guide for setting up the Web-to-Lead or Web-to-Case in Salesforce? Any settings that need to be turned on in order for the plugin to work?

Thanks!

Caching issue with web to lead

msinotte2 — Mon, 05 Oct 2020 15:06:03 +0000

With my website, I use a salesforce web to lead plugin. When I try to submit a lead there is a problem where the page hangs up and returns to an empty page without submitting the information. Running the site from WordPress, I can create the leads from the demo sign up and the contact up pages. I am using w3tc and Cloudflare. I hope you can provide a configuration suggesting for getting this to work. Thanks

Huge save for time and reduced spam

davebenton — Mon, 22 Jun 2020 14:04:14 +0000

I’ve installed CRMPerks Salesforce plugin on multiple sites. Huge time saver for a mediocre coder! Great for whether you need web-to-lead/case functionality or API.

As an added benefit, the out of the box SFDC web-to-lead/case includes your org ID. Exposing the Org ID makes a spammer’s life much easier. CRM Perks doesn’t expose the Org ID.

Mult-language on forms

nickzest — Tue, 21 May 2019 10:08:39 +0000

Hi,
i will be using this plugin to feed the data into Salesforce – https://www.ads-software.com/plugins/cf7-salesforce/. with contact form 7 plugin.
The website is in 3 languages so is it possible to have the labels of each form in 3 different languages? so when i switch from English to Spanish it shows the form labels in Spanish?
There are 3 different forms and each of them asks for basic info such as name, email, location(geo-located but user can select from dropdown), subject(dropdown) and message.

Thanks

How does the lead arrive in Salesforce ?

bpaint — Tue, 05 Mar 2019 09:42:45 +0000

I am trying to work out :

1. How can a lead record be created in the SF org without any authentication or authorization performed by the plug-in (the only thing the plug-in requires is the Org id)

2. I do not have any Web to Lead assignment rule but I still get notified with an email that says: [A lead has been assigned to you, the default owner. Click the link below to view the record in salesforce.com].

My guess for (2) above is : the plug-in send the email notification to the default lead owner specified in Setup | Lead Settings | Lead Queue Settings.

How do I control where to send the lead generated using this plug-in ?

BPaint

Sending leads into a different view

rheessnow — Wed, 05 Sep 2018 11:16:33 +0000

Hi,

I have created a web-to-lead form for a German website which pulls through into Salesforce fine.

The issue I’m having in that, in Salesforce, I have multiple lead views configured for the different websites (UK and Spain) and the leads from the german site go through directly into the UK lead view.

I would like to create a different lead view (or send them to the Spanish team) but I’m unsure how to direct the leads to go into this view.

Any help would be greatly appreciated.

Thanks.

Pass Form Email Field Parameter to Thank You Page

elcade — Wed, 29 Aug 2018 14:46:14 +0000

We need to pass back the (email) form variable to our /thanks page. We currently have this and it works with a static value…

https://www.audantic.com/thanks?&email=static_value

I need static_value to be the email parameter from the form.

Thanks – Eric

Pass back Lead Id – URL Parameters

elcade — Wed, 22 Aug 2018 19:51:27 +0000

We are using Brilliant Web-to-Lead. Once the form is filled out on the site the Lead is automatically created in SFDC. We need to pass back the Lead Id to our “thank you” page so another dynamic form can utilize the Lead information.

So… Lead visits site, fills out form, form creates Lead in SF. How do we pass back the Lead Id the form just created to our /thanks “thank you” page?

Thanks – Eric

Website URL to sales form

magstevenr — Wed, 04 Apr 2018 10:25:41 +0000

Hi all, i was wondering if any one can help me Im trying to pull website a website url through the form in to salesforce with no luck.

in brilliant web to lead im using the following

Field = Website
operations = enabled
Type = Text
Label = URL thanks in advance and please let me know if i need to provide more info

Will Salesforce change affect how Gravity forms W2L functions?

bkschalk — Wed, 01 Nov 2017 19:19:57 +0000

I am seeking out information related to Gravity Forms Salesforce Web to Lead plugin and whether or not the following change in Salesforce will affect how that particular plugin continues to function.

Salesforce notified us of the following change:

W2C/W2L endpoints
Websites using the W2C/W2L forms will cease to create new cases and/or leads within customers’ Salesforce orgs if the websites are not updated to use the new https://webto.salesforce.com

This may be a non-issue but I still want to be sure. If the change to the URL does need to be made within the Gravity forms plugin where?

thank you.

1. For websites that contain the Web-to-Case and/or Web-to-Lead forms, do a global search across the website HTML code for either of these code snippets:

“https://www.salesforce.com/servlet/servlet.WebToLead”
“https://www.salesforce.com/servlet/servlet.WebToCase”
2. Replace the “www” with “webto” so that the “form action” URLs in the Web-to-Case and Web-to-Lead HTML code display as such:

“https://webto.salesforce.com/servlet/servlet.WebToLead”
“https://webto.salesforce.com/servlet/servlet.WebToCase”