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import tickets to “wp support plus” plugin

sinashz1992 — Sat, 24 Nov 2018 07:16:13 +0000

hello

dear wp support plus master,

i have some tickets in “awesome support” plugin now im using “wp support plus” plugin

and i need a solution to import the tickets from “awesome support” plugin into “wp support plus” plugin

when i export tickets from word press from awesome support it give me .xml file but where can i import them into wp support plus?

please help me

thanks so much for your support

import tickets to “wp support plus” plugin

sinashz1992 — Fri, 23 Nov 2018 15:02:03 +0000

hello dear webmasters,

i have some tickets in awesome support plugin now im using “wp support plus” plugin

and i need a solution to import the tickets from “awesome support” plugin into “wp support plus” plugin

please help me

thanks so much for your support

Excellent-need minor improvements.

wnyil — Fri, 20 Jul 2018 15:00:39 +0000

My company has been using this plugin for approx. 3 months and so far–very good and support has been useful. I am using 9.09 (updated from 9.08) and this update is filled with improvements and enhancements. HOWEVER, I will suggest further form enhancements (e.g., integrate with Super Forms, and/or Gravity Forms) and the ability to further manipulate the ticket form (e.g., making fields bold).

Keep adding more improvements and my company will continue to use this plugin.

Help with WP Support Plus

martiv — Thu, 14 Jun 2018 13:07:43 +0000

Incredible technical service, quick help, commitment, professionalism. I have not met such people yet. Thank you and I recommend it to everyone. Greetings from Poland

Filtering several values

braciabebe — Wed, 15 Mar 2017 11:36:53 +0000

Good morning.
Is it possible to replace the filter selection to filter multiple choice (checkbox)? I believe that this solution would be advisable, at least for the fields ‘status’, ‘category’ and ‘assigned to’.
Regards, Thomas

Deep Links to faq

RudolfFiedler — Mon, 27 Feb 2017 11:46:07 +0000

Hi,
is it possible to get or create a deep link for every faq?
Suppot will use less time if I can reply to ticketes with the link to an already written faq!
thanks,

Rudi

Fatal error: Unknown: Cannot use output buffering in output buffering display is

wci — Sat, 18 Feb 2017 17:44:34 +0000

Dear support team,

I am running a multisite installation and using “wp super cache” as well “autoptimize” and serveral other plugins too. BUT When activating your plugin I am getting this error below in browser – screen shot.

Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

Please help to solve this issue to be able to use your really loved support plugin.

BR, Alex

Can custom fields be available for ticket replies?

amir.iskander — Sun, 06 Nov 2016 12:00:44 +0000

Hello,
Can created custom fields be available to be used for ticket replies or it is just available for new tickets only?

Best Regards,
Amir Iskander

Support issues of paid plugin [Ticket#2896]

PineMail11 — Sun, 24 Jul 2016 10:50:08 +0000

Hi Pradeep,

As you are aware of we purchased this plugin but we are not able to use it due one or another account be in piping, plugin compatibility. Also you will admit that there were delay on support some time, Last time we had to wait for one week before we received reply. This time it has been five days we havent received any response from you.

We are using very popular and stable Super Socializer 7.7.3 plugin for google+ which is working well with woocommerce plugin and it take the credentials and work flawlessly.

But your plugin does not take the credentials back social plugin, which create WP account.

Need help in this so that we can use it otherwise all the efforts but by us will go invain

Thanks
MK
PS : I could see you didnt reply to paid plugin whereas you are very regular into providing support on free plugin during last 5 days
This forced me to write my support issue here

https://www.ads-software.com/plugins/wp-support-plus-responsive-ticket-system/