Some of my customers are received wrong notification for products they didn’t subscribe and are receiving mails that not appears on the plugin dashboard. I’m using a platform to sent mail instead of WP, so i can see thoses mails, but not in your dashboard. So my customers are complaining aboiut it as spam. Also they can’t use the unsubscrive link either.
Could you help ?
Cheers.
For instance, the product is listed for $1.99 and tax is $0.16 so the order total is $2.15. The paypal fee is $0.57. Under “ALL LOGS” it shows the commission is $0.36 and vendor earning is $1.22. The Admin Commission is set to 10% and the admin gets the product tax fees.
When I look at the at a glance it shows me the commission is $0.93. Which it isnt. It should be $0.36 which it shows under all logs. How can I fix this so that the “at a glance” widget shows the proper amount of commission earned. It also show “Net Sales” is $2.15 when shouldn’t it say “Gross Sales”? Gross is before taxes are taken out. woocommerce has it correctly in their reports but Dokan does not.
One last thing, when I try to export the CSV file, It comes up completely blank. It shows the labels of everything but no data is actually out put into the csv.
Is there a fix for these issues? Thanks
]]>If i make a order now, in the invoices instead 13:01 it came out as 11:01.
The time zone of WordPress is correct (at 13:01 right now) so i don’t understand why this difference.
Can somebody help? I’ll already disabled and then enable the plugin but same result.
]]>I have disabled all extraneous plugins, nope. I tried a different theme, nope. Problem is always there.
When I load the analytics for taxes, it only breaks down my orders in up to 4 tax categories. 1 is my home town, 1 is for the state of New Mexico, 1 for the state of Tennessee, and the city/county for one of my customers. I have tried various combinations of dates, from a single day to months.
On the smaller date ranges, it only shows one city/county code for all orders. The largest date range divides the data into 4 tax codes. There doesn’t seem to be rhyme or reason as to how they are divided.
Help.
]]>When comparing the data i noticed that by the old Woo Reports by default includes Processing, On Hold and Completed orders and that there’s an option to exclude statutes in the new WC Admin.
I managed to filter the old Woo Reports to include just ‘completed’ and ‘gift card’ orders to match the settings in WC Admin but there’s still a difference in revenue.
For example if i filter the date range to show August month as a whole i get the following figures:
WC Admin
￡1,981,942.29 gross sales
151,142 orders
Woo Reports
￡1,972,605.86 gross sales
151,305 orders
As you can see from the figures above, the new WC Admin shows less orders but more revenue than the Woo Reports.
My first guess was that the historical data import hadn’t completed but when checking the progress in the settings page it displays as completed.
I then went onto check to disable the Woo Reports caching incase this was causing old data to show but this hasn’t made a difference.
The issue we have now is we’re not sure what data is correct and the client needs to go in and export reports.
Is there another reason why the reports are showing differently? Like i said, they both include the same order statutes so there must be something else which is being included which I haven’t identified.
Can you help please?
]]>I do have double visitors on my Search Console compare to the analytics data. That’s why I contacted them.
Would love help because with out good data, there is nothing to do.
Thank you.
]]>Issue:
In-stock products are showing in the “out of stock” filter tabs. Seems to be broken across the board for me. Only recently become an issue, as it was working fine last month.
Step to replicate issue:
Simple product -> Current Stock level -> Set to 0 -> Save
Result: in out-of-stock filter tab
Simple product -> Current Stock level -> Set to 10 -> Save
Result: in out-of-stock filter tab
This issue also persists in the Low Stock tab. Updating the stock level there, the product still shows in that tab regardless of stock level.
Problem fixed itself. Not sure what happened.
]]>I was right – it is wrong.
I discovered this when one day I was in my cpanel at my host’s website and stumbled upon the visitor stats section and my jaw just dropped.
Their visitors data is not only very comprehensive, but most importantly EXTREMELY ACCURATE as every visit to my site takes up the bandwith which is dilligently counted towards my monthly bandwith allowance which I am paying for. I mean – there is NO ROOM for error here. If my host was increasing my site usage by fake visits – they would be a scambag!!! They are however, one of the most reputable hosts in the world.
So – according to my Google Analytics in December 2018 my website had 104 unique visitors and 156 sessions, while IN REALITY it had 883 visitors, 2,058 sessions and 122,673 pageviews as recorded by my website host.
In November 2018 – according to Google Analytics I had 79 unique visitors and 194 sessions, while IN REALITY I had 984 visitors, 2,175 sessions and 78,361 pageviews.
The October data by Google was again just over 100, while IN REALITY my website had 923 unique visitors, 2,125 sessions and 225,712 pageviews.
Spot the difference!
and – before you ask – my host vistors data quoted here does NOT include traffic generated by robots, worms, or replies with special HTTP status codes – as these are shown SEPARATELY and IN ADDITION TO my people visitors data.
I know that Analytify gets the stats from Google Analytics – so if that’s inherently wrong, your data will be wrong too.
What do you think is causing such a significant under-registering of my website visits by Google Analytics?…
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