I don’t have access to any any part of the site, front or backend, so I have been going through the file manager in my cp. I even tried changing the php version with no luck.
I checked the error logs and I get the same repeated error as this one:
[22-Feb-2025 04:33:11 UTC] PHP Fatal error: Failed opening required ‘/home/webservers1/healthiness.win/wordfence-waf.php’ (include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in Unknown on line 0
I wanted to see if there is something I can do to easily fix this issue. Any help, suggestions or guidance would be greatly appreciated.
Thanks in advance.
]]>I was tasked with creating a few pages on my company’s website, which was built on an older version of Elementor. I tried updating the plugin from the dashboard but it said “Download failed. Not Found.” something along those lines.
I’m very new to this so this might’ve been a dumb move, but I downloaded the latest file for Elementor and uploaded it on WordPress. Not long after, it gave me the WSOD without any dashboard, which means I can’t deactivate the plugin.
None of the WordPress logins are able to enter the dashboard. I’m not sure if anyone has ever accessed the FTP, and even if they do they are long gone (left the company).
The website is hosted on Cloudflare. But no one knows what are the admin email and password for me to reach out and get support.
I made a backup of the website on the UpdraftPlus plugin before updating it. I’m hoping this doesn’t erase the contents of the site.
I hope this is enough information to get me some help as I’m entirely new to this. And apologies if the terms are incorrect.
Thank you in advanced and any help is very much appreciated.
]]>Thanks!
]]>I have discovered an issue on a password protected page. I would get the WSOD upon entering the password. If I then changed pages and back to the protected page I could view it. I have since discovered that it is an issue with PHP 8.2. I put the site back to PHP 8.1 and the PPP works fine.
]]>I’ve tried renaming the plugins folder and .htaccess, no effect. Checked the wp-config.php file, all looks correct. I have ssh access to the Ubuntu server where it is hosted, so also rn apt-get upgrade wordpress, no change. All of the files seem to be in the directory, and Jetpack is not producing any “site down” messages, but still the WSOD.
Any thoughts on what else to try?
]]>PHP Fatal error: Uncaught TypeError: ftp_fget(): Argument #1 ($ftp) must be of type FTP\Connection, null given in /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php:146\n
Stack trace:\n#0 /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php(146): ftp_fget()\n#1 /var/www/mysite.com/wp-content/plugins/ultimate-addons-for-gutenberg/lib/gutenberg-templates/classes/class-ast-block-templates-sync-library.php(133): WP_Filesystem_FTPext->get_contents()\n#2 /var/www/mysite.com/wp-content/plugins/ultimate-addons-for-gutenberg/lib/gutenberg-templates/classes/class-ast-block-templates-sync-library.php(117): Ast_Block_Templates_Sync_Library->set_default_assets()\n#3 /var/www/mysite.com/wp-includes/class-wp-hook.php(308): Ast_Block_Templates_Sync_Library->setup_templates()\n#4 /var/www/mysite.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#5 /var/www/mysite.com/wp-includes/plugin.php(517): WP_Hook->do_action()\n#6 /var/www/mysite.com/wp-admin/admin-header.php(163): do_action()\n#7 /var/www/mysite.com/wp-admin/options-general.php(64): require_once(‘…’)\n#8 {main}\n thrown in /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
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