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Jetpack is unable to connect to my website

In-Oce — Wed, 24 Apr 2024 08:20:52 +0000

I’m unable to connect to jetpack whatever I did re-installed and re-enabled the plugin and yet still when check in Cloud Jetpack dashboard show error that website is not connected.

my website with xmlrpc

https://jalalnasser.com/xmlrpc.php

Disable XML-RPC authentication does not work

heveraert — Sun, 25 Feb 2024 23:57:44 +0000

Dear Wordfence,

In January 2024, I installed a new website and disabled XML-RPC authentication, as I do for every website I install. During maintenance today, I noticed a large number of brute force attacks on /xmlrpc.php (error 503). I don’t know if this has been the case from the beginning or not. I never experienced this before with the other websites.

In the meantime:

I disabled and reset the XML-RPC authentication by marking the option. I’m still getting brute force attacks on /xmlrpc.php.

I also checked the diagnostics but this seems ok.

Any thoughts? Thank you & regards,

Hilde.

PS. I am on the latest version 7.11.3

Where does it measure?

sme9 — Tue, 06 Feb 2024 12:20:43 +0000

Hello, about a month ago I changed the WordPress login URL of my website. Ever since it dropped to 0 login attempts. Even tough people have tried and failed to log on to my website. I was wondering if the plug-in might only measure the failed attempts on the standard login URL, and when it’s changed, it will say not measure the new URL. Can anyone clarify this for me?

Request for informations about Traffic logging mode

metverre — Tue, 10 Oct 2023 11:36:05 +0000

Hi,

I created a WordPress site and installed Wordfence plugin. To install Wordfence, I needed to install Jetpack. Do I still need to keep Jetpack for Wordfence to work ? Since today, I have received lots of alerts from Wordfence about /xmlrpc.php and /admin-ajax.php. I believe Jetpack uses /xmlrpc.php. How can I stop having these attack attempts ?

I thank you in advance.

Sincerely,

Disable xmlrpc.php

Foliferous — Wed, 16 Aug 2023 09:20:35 +0000

Hello,

our site was victim of a brute force attack (and I believe other attacks). I was told by our provider to disable xmlrpc.php, amongst other suggestions.

I see that WordFence, in “Logic security settings”, has this checkbox called “Disable XML-RPC authentication“.

I just wanted to ask if this does the same as disabling xmlrpc.php in .htaccess, e.g. through a piece of code like:


  Require all denied

Thank you!

Updates are not working on my WordPress site

ocorten — Fri, 05 May 2023 15:13:18 +0000

I have a few plugins that need an update, but they all fail with the same message:
configuration error: couldn’t perform authentication. AuthType not set!:?/xmlrpc.php

This is a file from WordFence:
wp-content\plugins\wordfence\vendor\wordfence\wf-waf\src\lib\xmlrpc.php

I already tried disabling the Wordfence firewall, but it didn’t help.

Please make sure XML-RPC is turned on

username201701 — Thu, 09 Feb 2023 06:31:15 +0000

My website appears to be connected to Jetpack, however, I have looked at the wordpress.com backend and there is an error message in the upper lefthand corner of the dashboard – indicated by a red error icon. It says “This site cannot be accessed.” When attempting to diagnose the problem via Jetpack debug tool I get the following results: “It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types.”

I have disconnected and reconnected Jetpack from my website. I have looked to see that the xmlrpc.php is in fact in my server’s files. I have looked at my .htaccess file and see no mention of XML-RPC or its filename. I have tried to connect via the Jetpack app on my mobile device and also get an error.

What can I do to fix this problem? tyia

Can’t Set Up Jetpack, An error occurred. Please try again.

radial — Sat, 19 Nov 2022 16:47:47 +0000

I had this working fine before. I noticed a few days ago that my mobile woocommerce app would no longer connect to my store. I found it seems jetpack is no longer connected to wordpress.com account. i have wordpress 6.1.1, i have deactived all plugins. i have deleted jetpack and reinstalled it. i have reinstalled wordpress. At first, my xmlrpc.php file would give a 403 error. so i checked with my web host and they keep trying things like putting allows in. and now it gproperly gives the XML-RPC server accepts POST requests only. response. but I still can not click the Set Up Jetpack button, it gives An error occurred. Please try again.

Here is my site info


### wp-core ###

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 201
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/dataforg/public_html
wordpress_size: 1.60 GB (1718596431 bytes)
uploads_path: /home/dataforg/public_html/wp-content/uploads
uploads_size: 29.15 MB (30566597 bytes)
themes_path: /home/dataforg/public_html/wp-content/themes
themes_size: 79.99 MB (83879268 bytes)
plugins_path: /home/dataforg/public_html/wp-content/plugins
plugins_size: 271.06 MB (284225553 bytes)
database_size: 85.39 MB (89538560 bytes)
total_size: 2.06 GB (2206806409 bytes)

### wp-dropins (2) ###

advanced-cache.php: true
maintenance.php: true

### wp-active-theme ###

name: Divi Child Theme (Divi-child)
version: 1.0.0
author: David Knapp
author_website: (undefined)
parent_theme: Divi (Divi)
theme_features: core-block-patterns, block-templates, widgets-block-editor, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, wp-block-styles, editor-style, widgets
theme_path: /home/dataforg/public_html/wp-content/themes/Divi-child
auto_update: Disabled

### wp-parent-theme ###

name: Divi (Divi)
version: 4.19.1
author: Elegant Themes
author_website: https://www.elegantthemes.com
theme_path: /home/dataforg/public_html/wp-content/themes/Divi
auto_update: Disabled

### wp-themes-inactive (13) ###

Twenty Eleven: version: 4.2, author: the WordPress team, Auto-updates disabled
Twenty Fifteen: version: 3.3, author: the WordPress team, Auto-updates disabled
Twenty Fourteen: version: 3.5, author: the WordPress team, Auto-updates disabled
Twenty Nineteen: version: 2.4, author: the WordPress team, Auto-updates disabled
Twenty Seventeen: version: 3.1, author: the WordPress team, Auto-updates disabled
Twenty Sixteen: version: 2.8, author: the WordPress team, Auto-updates disabled
Twenty Ten: version: 3.7, author: the WordPress team, Auto-updates disabled
Twenty Thirteen: version: 3.7, author: the WordPress team, Auto-updates disabled
Twenty Twelve: version: 3.8, author: the WordPress team, Auto-updates disabled
Twenty Twenty: version: 2.1, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.7, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.3, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

ET Support Center :: Must-Use Plugins Autoloader: author: Elegant Themes, version: (undefined)

### wp-plugins-active (1) ###

Jetpack: version: 11.5.1, author: Automattic, Auto-updates enabled

### wp-plugins-inactive (31) ###

All-in-One WP Migration: version: 7.68, author: ServMask, Auto-updates enabled
Cloudflare: version: 4.11.0, author: Cloudflare, Inc., Auto-updates enabled
Code Snippets Pro: version: 3.2.1, author: Code Snippets Pro, Auto-updates enabled
Divi-Modules – Simple Heading: version: 2.1.2, author: Divi-Modules, Auto-updates enabled
Divi Gallery Extended: version: 1.2.6, author: Elicus, Auto-updates enabled
Duplicate Page: version: 4.4.9, author: mndpsingh287, Auto-updates disabled
EWWW Image Optimizer: version: 6.9.2, author: Exactly WWW, Auto-updates enabled
Facebook for WooCommerce: version: 3.0.3, author: Facebook, Auto-updates enabled
Facebook for WooCommerce - settings tools: version: 1.0.0, author: SkyVerge, Auto-updates enabled
Fluent Forms: version: 4.3.22, author: Contact Form - WPManageNinja LLC, Auto-updates enabled
Google Listings and Ads: version: 2.2.1, author: WooCommerce, Auto-updates enabled
InfiniteWP - Client: version: 1.9.9, author: Revmakx, Auto-updates enabled
Justified Gallery: version: 1.6.0, author: Mateusz Czardybon, Auto-updates enabled
Menu Duplicator: version: 0.6, author: Jeremy Ross, Auto-updates disabled
Payment Gateway Based Fees and Discounts for WooCommerce: version: 2.8.0, author: Tyche Softwares, Auto-updates enabled
Print Invoice & Delivery Notes for WooCommerce: version: 4.6.5, author: Tyche Softwares, Auto-updates enabled
Product Customer List for WooCommerce: version: 3.1.2, author: Kokomo, Auto-updates enabled
REST API Log: version: 1.6.9, author: Pete Nelson, Auto-updates enabled
Site Kit by Google: version: 1.87.0, author: Google, Auto-updates enabled
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: version: 2.4.2, author: Supreme Modules, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 2.22.23.0, author: UpdraftPlus.Com, DavidAnderson, Auto-updates enabled
VBOUT Woocommerce Plugin: version: 3.6.0, author: VBOUT Inc., Auto-updates disabled
VBOUT WordPress Plugin: version: 1.2.6.6, author: VBOUT Inc., Auto-updates enabled
WooCommerce: version: 7.1.0, author: Automattic, Auto-updates enabled
Woocommerce delete product images: version: 1.0.2, author: Husain Ahmed, Auto-updates enabled
Woocommerce QuickBooks Connector: version: 2.2.9, author: Techspawn Solutions, Auto-updates enabled
WooCommerce Shipping & Tax: version: 2.0.0, author: WooCommerce, Auto-updates enabled
WooCommerce Stripe Gateway: version: 7.0.1, author: WooCommerce, Auto-updates enabled
WooCommerce Visibility: version: 5.2, author: codemine, Auto-updates enabled
Wordfence Security: version: 7.7.1, author: Wordfence, Auto-updates enabled
WP Offload Media Lite: version: 3.0.2, author: Delicious Brains, Auto-updates enabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-14 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
post_max_size: 16M
upload_max_filesize: 16M
max_effective_size: 16 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 58 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 58 GB
	imagick::RESOURCETYPE_MEMORY: 29 GB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.49.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.33 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 16M
php_post_max_size: 16M
curl_version: 7.86.0 OpenSSL/1.1.1s
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.40
client_version: mysqlnd 7.4.33
max_allowed_packet: 268435456
max_connections: 500

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/dataforg/public_html/wp-content
WP_PLUGIN_DIR: /home/dataforg/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### jetpack ###

site_id: false
ssl_cert: No
time_diff: -1
version_option: 11.5.1:1668876034
old_version: 11.5.1:1668876034
public: Private
master_user: No master user set.
current_user: #1 dataforge
tokens_set: None
blog_token: Not set.
user_token: Not set.
version: 11.5.1
jp_plugin_dir: /home/dataforg/public_html/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/dataforge.us","siteurl":"https:\/\/dataforge.us","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

Whitelist WooComm IPs for xmlrpc.php

2chicks — Wed, 28 Sep 2022 20:09:20 +0000

I want to block all access to xmlrpc.php except for WooCommerce and Jetpack. What block of IP’s should I whitelist?

I thought this plugin could be the solution but…

stopthepress — Wed, 02 Mar 2022 18:08:15 +0000

Yesterday my server provider migrated servers using now cPanel 100.0.11 Apache 2.4.52 and PHP 7.4. Now Windows Live Writer can’t upload a post anymore. I disabled ModSecurity in cPanel and same problem. Then installed this Rename Xmlrpc and same thing. This plugin does nothing. I’m stuck.