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  • Plugin Author Tim Eckel

    (@teckel)

    You’re the first to report that it breaks your website.

    If you could provide details I could assist or resolve the problem. Please create a support post and I’ll do my best to address your problem.

    I hate when people do this. You shouldn’t be allowed to use FREE plugins if you’re going to give shit reviews without an explaination. Borodkoleg not that it’s likely you will respond to this, but seeing that head cleaner, JCH Optimize, and RS head cleaner lite also don’t work on your site, maybe this is a compatability issue specific to your site, not the plugins.

    Seeing as though there are millions of sites that use WordPress, plugins authors cannot obviously accommodate for every person’s issues. However, if you post a support issue before bashing a plugin plugin authors usually get back to you with some sort of a solution (despite not making any money doing so).

    I have used all of the plugins you gave 1-2 stars to and I can personally vouch for all of them that they work. Personally this one has worked the best for me, but that’s beside the point. It probably took no more than 10 seconds to leave your review for each one of these plugins while the plugin authors spent have most likely spent weeks to months writing, tweaking, and offering support for their plugins.

    My reply here is in no way meant to put you down @borodkoleg and chances are you’re new to wordpress and don’t know about submitting issues. But in the future click the support tab and leave your concerns/issues there and wait for a reply before even considering writing a negative review. If you don’t hear back from anyone in 2-3 weeks then by all means leave a review, but you have to give the plugin authors a chance.

    A negative review can single handedly destroy a plugin if it it doesn’t have many reviews because most people won’t even consider using a plugin if it has low star rating. And if no one is using the plugin and it has a bad rep, what incentive does the plugin author bother continuing development?

    Anyway, I hope you get a chance to read this @borodkoleg as well as all others new to wordpress.

    Bottom line… Submit an issue before leaving a negative comment. Period.

    • This reply was modified 8 years, 2 months ago by Bryan Willis.
Viewing 2 replies - 1 through 2 (of 2 total)
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