• Resolved shorel

    (@shorel)


    I’m trying to export a pdf. I selected a couple posts and clicked export, but get this error. FYI, I get this error for any of the premium options. The non-premium export options all work.

     cURL error 60: SSL certificate problem: certificate has expired

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ferranfg

    (@ferranfg)

    Hi @shorel,

    Premium formats are generated using MPL-Publisher cloud services in contrast with non-premium formats, which are created locally. This explains the different behavior. Regarding the error, I may have a few suggestions:

    • I tried to reproduce the error from my installation, but it seems to be working fine, so the error could be related to your site certificate. I think a way to fix this is to ask your hosting provider to update the CA certificate on their servers.
    •  If you are using the plugin from a local environment, make sure it’s connected to the internet to allow connecting to the server and does not use a self-signed local invalid certificate. In this case, this could be another reason.

    Let me know if I can do something more for you.

    Thread Starter shorel

    (@shorel)

    Thank you for this. I updated my wordpress, which got the premium content past the error. However, even I make a PDF export, none of my pictures are exported with the posts. Just a red X where the picture should be. My posts are all public.

    Plugin Author ferranfg

    (@ferranfg)

    Hi,

    If your posts are public, another reason may be “lazy load” plugins that modify image src https://docs.mpl-publisher.com/docs/faq/. If this is not your case, my suggestion would be to try the different options the plugin offers regarding images to see if it makes a difference https://docs.mpl-publisher.com/docs/book-options/book-details/#content-images

    If images are still not shown, send me an email to [email protected] with the URL of a post on your site to see if I can find out what’s the problem.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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