0 images optimized

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Rob,
    thanks for your message, sorry to hear you’re encountering such a problem.
    Also please excuse my slow reply, it is just today that I noticed your message.

    Your error is unusual with the current version of plugin (3.3.0) and it’s hard for me to tell what could be the reason with limited info.

    The quickest way to assist you it would be to directly contact using this form:
    https://shortpixel.com/contact
    I would need the name of the website you’re trying to optimize among other things.
    Once we have all the info we usually figure out what is wrong and come up with a solution in about 24h.

    I look forward to hearing from you,
    Alex

    Thread Starter Rob Rusnak

    (@rrusnak)

    Hi Alex, I will submit to the other contact form, thanks.
    Rob

Viewing 2 replies - 1 through 2 (of 2 total)
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