1.3.3 Update Broke Plugin?

  • Resolved macwebdesign

    (@macwebdesign)


    6 years, 6 months ago

    I updated the plugin via the WordPress admin backend. A pink error box showed up. So I refreshed the page, expecting to be asked to update it again, and, to my surprise, it didn’t give me that option. Now the plugin’s admin panel looks normal, but the images from our Instagram are not showing up on the page. Is there a work-around that doesn’t involve deleting the plugin and reinstalling it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter macwebdesign

    (@macwebdesign)

    UPDATE: I deleted the plugin and reinstalled it. That didn’t fix it.
    BUT it might not be broken.

    In the options of the plugin, click on “Lightbox Settings” then under “General” make sure “Full width lightbox” is set to “Yes”. The pictures will show up.

    • This reply was modified 6 years, 6 months ago by macwebdesign.

    Hi,

    Please excuse my tardy reply.

    Would you please let us know whether you need our further assistance or not?

    Thank you!

    I am having the same issue with my site. I went into update the plugin as requested and now the feed won’t show up on the site. The code is there in place but the pictures won’t show up. Please help. The site is https://www.thementalhealthcomedian.com. Thank you.

    This seems to happen every time you have an update. We are using Divi.

    • This reply was modified 6 years, 5 months ago by daricedesigns.

    Hi @daricedesigns,

    Please excuse my tardy reply.

    We have checked your website and can see the feed is displayed.

    Could you please check once again and let me know if you still need our assistance?

    Thank you and have a nice day!

    Hi there,
    I am sorry I should have mentioned to you that its the instagram feed which my client has purchased for both facebook and instagram but when you had the instragram feed updated on Monday it wiped it out. Please help. Thanks, Darice

    Hi @daricedesigns,

    Would you please contact our support team using this email address > [email protected]?

    Please, also mention this forum thread URL.

    Thank you and have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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