1/3 of media library gone after installation

  • Resolved phsolutions

    (@phsolutions)


    4 years, 5 months ago

    Installing this plugin and “real physical media” was the most stupid thing to do.

    My Medialibrary had 297 Files with pagination set to 200.
    After Installing this plugin along with “real physical media” and “media renamer”, my library got cut down to 200 files.

    I LOST 97 Files.

    real physical media library recommends the 3rd party plugin “media renamer” by MEOW.

    No Wonder, that everything gets messed up, if you install 3 Plugins to get the desired functionallity ..

    I had the plugin “Folders” installed before, which was much better.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author devowl.io GmbH

    (@devowl)

    Hi phsolutions,

    Thanks for your feedback, and I’m sorry to hear that you have problems with our plugins.

    You have reported an issue with the paid version of Real Media Library and Real Physical Media (a paid add-on for Real Media Library). This could mislead other users, so I want to make it clear that the described problem cannot occur in the free version of Real Media Library.

    It is not allowed at www.ads-software.com to ask or give help for a paid product. Therefore, we have to ask you to open a support ticket at devowl.io/support. We would love to find out exactly what went wrong with your WordPress installation.

    I am looking forward to your ticket in the support for customers of paid products!

    Best regards,

    Jan

    Thread Starter phsolutions

    (@phsolutions)

    why is my message tagged as resolved, if i didnt get an answer ?

    • This reply was modified 4 years, 5 months ago by phsolutions.
    Plugin Author devowl.io GmbH

    (@devowl)

    @phsolutions Please take a look at the answer above. We are not allowed to help you hear according to the wordpres.org guidelines. Therefore, we closed/resolved this thread.

    Please open a support ticket at devowl.io/support, and we would be happy to help you. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘1/3 of media library gone after installation’ is closed to new replies.