1.8.4 – queued emails never send

  • Resolved arkventure

    (@arkventure)


    1 year, 9 months ago

    About 10 days ago after the update to 1.8.4, all email sending stopped working – everything was stuck in the queue. I came here and saw others with the same issue, with the recommendation to upload the 1.8.4 development version linked in the other thread. I tried that – and it empied out all of my configuration settings for the plugin – my email sending settings, lists were wiped out, subscribers, etc. My only option was to restore a backup of the full site from a prior to the update on 1/16/23, to get things back up and running.

    Fast forward a week, I thought I had removed this plugin from auto-updates so that email sending would not be interrupted, but then once again I’m notified that someone is trying to send an email and nothing is going out. Turns out it updated again back to 1.8.4 – and all sending has stopped. This time I went i and restored just the plugin files from a backup pre-dating 1/16, with version 1.8.3.

    I can’t be the only one having this issue, are there any plans to address thee root problem and get an updated version rolled out? This plugin has worked great for 4 years prior to this, I’m really hoping I don’t have to look for an alternative, but I do need to be able to reliably send emails…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author brandtoss

    (@brandtoss)

    Hello @arkventure

    Thanks for reaching out and sorry that the last update caused trouble!

    We have published now v1.8.5 and we hope that takes care of the issue for you, too.

    Please provide us feedback here once it is installed on your site.

    Thank you!

    Thread Starter arkventure

    (@arkventure)

    It looks like the new version fixed the issue, thank you so much!

    Plugin Author brandtoss

    (@brandtoss)

    Thanks for confirming!

    Hope you don’t mind me asking: since you are using the plugin already since 4 years – would you mind writing a quick review for it?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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