1 cent extra causes charge capture to fail
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Similarly to this post:
https://www.ads-software.com/support/topic/woocommerce-try-to-capture-an-amount-greater-than-it-already-has/I am still setting up my website (hence not posted here). I am in Stripe test mode and using the Stripe test credit card 4242424242424242.
The problem: my test purchase will not go ahead because it seems that in Woocommerce, it attempts to charge 1 cent more when confirming (capturing) a charge that has already been reserved.
NOTE: I am based in New Zealand and the store is in NZD. The other post above was using Euros. Do we have currency rounding issues? Yes is an acceptable answer, in which case I can happily tick the “capture payment immediately” box to plaster over this issue!
Details
——————–1. The stripe message:
“message”: “You cannot capture a payment for an amount greater than it already has.”
“type”: “invalid_request_error”Message request params:
{
“amount”: “2363”,
“expand”: [
“charges.data.balance_transaction”
]
}Response body:
{
“error”: {
“code”: “amount_too_large”,
“doc_url”: “https://stripe.com/docs/error-codes/amount-too-large”,
“message”: “You cannot capture a payment for an amount greater than it already has.”,
“payment_intent”: {
“id”: “[removed by me]”,
“object”: “payment_intent”,
“amount”: 2362,
“amount_capturable”: 2362,
………2. In Woocommerce:
Status: changed to failed after attempting to change to Processing
Order Total: $23.63
***note the extra 1 cent3. Versions:
Woocommerce plugin: 4.2.0
Stripe payment gateway plugin: 4.4.0
Wordpress: 5.4.24. Woocommerce setup details:
General…
Country/state: New Zealand
Selling location: to all countries
Ship: to all countries you sell to
Default customer location: shop base address
Enable tax rates and calculations: yes
Enable the use of coupons: yes
Calculate coupon discounts sequentially: no
Currency: New Zealand dollar
Number of decimals: 2
Prices entered with tax: yes, I will enter prices inclusive of tax
Calculate tax based on: customer shipping address
Shipping tax class: shipping tax class based on cart items
Rounding: round tax at subtotal level, instead of rounding per line
Display prices in the shop: including tax
Display prices during cart and checkout: including tax
Display tax totals: as a single total
Shipping…
Shipping zones: One zone, region=New Zealand, one method=flat rate, enabled
Payments…
Payment methods enabled: Stripe-Credit Card (i.e. the main one)
Enable test mode: yes
Inline credit card form: yes
Enable payment request buttons: yes
Enable payment via saved cards: yes
Accounts and privacy…
Under Accounts and privacy, all options are ticked.Let me know if you need any other info.
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