• Resolved puregraphx

    (@puregraphx)


    It seems upgrading to 3.1. fixed this issue for other users on PHP8, but not on this site.
    I have no JS errors in the console, I have no error logs in the apache logs.
    Now after clearing all caches, the 3 dots are missing.

    • This topic was modified 3 years, 2 months ago by puregraphx.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author sonaar

    (@sonaar)

    Hi,

    Are you sure you are running version 3.1 ? I mention this because users running version 3.0 could not able to upgrade to 3.1. If you are not using version 3.1, please delete the plugin and simply reinstall it and it will be version 3.1

    If still not working, please open a support ticket at https://support.sonaar.io and we will investigate on this.
    Thanks

    Sonaar

    Thread Starter puregraphx

    (@puregraphx)

    100% sure I’m on 3.1.
    I was on an earlier version which indeed did not display an update was available. It was only after I downloaded 3.0.2 from the repo that the WP Admin alert me of version 3.1.
    Will create a ticket on your website and link to this thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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