10 Months and still no support

  • It’s been 10 months since I bought this plugin and after requesting support over a dozen times for one single issue I’ve yet to receive an answer.

    All I’ve received is excuses about holiday seasons.

    Terrible Support!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Agreed. ZERO support is what it looks like. Do not buy.

    @chaten,

    We’re sorry to learn about your issues. I was talking with the guys on the support we’re checking the issues with Gutenberg, we’re experiencing some conflicts with the new editor we’re trying to resolve ASAP.

    You should receive and update ASAP.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Don’t use these support forums for customer support. Even if you want to complain about your paid customer experience. These support forums are not for that.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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