100% off on coupon gives an error on PayPal

  • Resolved Rose

    (@va-cape)


    3 years, 6 months ago

    Hi, I am offering 100% off as a promotion for one of my products but when the coupon for100% discount is applied it goes to PayPal and the error below appears …

    Error: CANNOT_BE_ZERO_OR_NEGATIVE: Must be greater than zero. If the currency supports decimals, only two decimal place precision is supported. (Corr ID: 245f87b7f0716

    I need a solution for this. Please help asap.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us and reporting this issue. I have submitted a message to the developers to investigate further your findings.

    Kind regards

    Thread Starter Rose

    (@va-cape)

    Thank you!

    Plugin Author mra13

    (@mra13)

    Your can’t do a $0 transaction via PayPal (they won’t allow that). So a 100% off coupon is not something that will work at this stage. We will need to add some kind of feature to have a bypass for it.

    Thread Starter Rose

    (@va-cape)

    I totally understand that the 100% off coupon won’t work. And I’m keen to know more about the bypass feature.

    Thank you!

    Fedep

    (@federicopalumbo)

    I also would the 100% discount. I hope the developer can make this improvement.

Viewing 5 replies - 1 through 5 (of 5 total)
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