1000 is shown as 1

  • Resolved andorra124

    (@andorra124)


    2 years, 1 month ago

    Weirdly this bug only occurs for some payment methods (Stripe, Custom) but it works fine with PayPal. When a custom amount of 1,000 EUR is entered the payment summary only displays 1.00 EUR. It can be reproduced on Firefox, Chrome, Safari, mobile and desktop.

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  • Hi @andorra124,

    Glad you reached out. Let’s start by gathering a little information:

    First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    Next, send along the URL to your site and donation form. That will let me check for errors and get a closer look at what you are seeing.

    I also need to clarify where you are seeing this. Is the issue with that payment amount changing only happening in the payment fields of your donation form, or are you seeing this in other areas as well?

    Once I have a little more context, I’ll be able to dig in a bit. Let me know if you have any questions in the meantime, I’m happy to help.

    Hi @andorra124 ,

    It’s been a bit since I’ve heard back from you, so I’m going to mark this as resolved. If you still have questions, you can open a new ticket here and we’ll be happy to hop in and help.

    Thanks for choosing GiveWP and have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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