Hi Rhavi,
We are sorry to hear that you are facing an inconvenient experience with our app! As you can imagine, the free version is mainly meant to offer you a better perspective on what you can accomplish within the app. We offer more advanced features for free as well, having a lower limit, of course, additionally to the 1000 visits limit, to add more value to our app, even in FREE mode. All these limits help us to develop even greater things and keep a high quality for our service, but this is something that we can only do, if you and all our customers also support the service, by using the premium version of the app (when needed). Thank you for understanding!
Also, related to your second concern, there was a misunderstanding, for which we are truly sorry! Please note that your data is never lost, unless you reset the data intentionally, and from your end only, it cannot happen automatically. The only thing is that our app stops tracking new visits when the limit is reached (until a new month will start), but the old data will be always be there for you to check. In order to get more visits you can either upgrade to a higher plan, or reset your data, countless times during a month, to get another 1000 new ones (in case the old data is not that important to you).
If it’s not too much to ask of you, would you be kind to change your review a bit? We do not want a 5 star review, if you don’t feel like it. We completely understand your feeling of injustice, so we just want a quick summary of your overall experience. It would be highly appreciated, thank you!
We are also very sorry to see you go, hence we would be willing to offer you a considerable discount for the 1st billing cycle, if you decide to upgrade, just let us know if you are willing to do it, by simply writing us a message at [email protected]. There is always a solution to anything! Thank you!
