1.04 Update wipes From/Reply

  • Resolved BeerandSuch

    (@beerandsuch)


    9 years ago

    Hi there,

    While receiving an email via the form, “From” showed the senders email in Versions prior 1.04.

    Now with 1.04 it shows the email from my website and there is no way to reply directly to the senders email which renders it quite unpractical, almost unusable.

    Now my email Inbox shows:
    Contact on “Website”, From: “My Own Email Address”
    E.g. Contact on test.com, From [email protected]

    Prior Version showed:
    Contact on “Website”, From: “Your Email” (Senders Email thus I was able to reply straight)
    E.g. Contact on test.com, From [email protected]

    Is that change intended? How to get the old setting back in the new version if so?

    Cheers

    https://www.ads-software.com/plugins/pirate-forms/

Viewing 5 replies - 1 through 5 (of 5 total)
  • maltonge

    (@maltonge)

    same for me, it was working great before the update. please let me know how to revert back to the previous version also where to download from. thanks ??

    rodicaelena

    (@rodicaelena)

    Hello,

    We will investigate this, and untill then, you can download the previous version from here https://www.ads-software.com/plugins/pirate-forms/developers/, in the bottom of the page, you can see 1.0.3 version.

    Best regards,
    Rodica

    Hello @beerandsuch and @maltonge,

    The latest update should fix the issue with the reply. Could you please let me know if everything is ok now?

    Thank you very much,
    Rodica

    Thread Starter BeerandSuch

    (@beerandsuch)

    Hi Rodica

    Yes the reply is now working and emails can be answered easier.

    From my point of view an issue remains in Version 1.05 with the “From”. In my list of emails I do see now only e.g. From:”[email protected]” but not an individual requester. That leaves it difficult to browse/prioritize a list of received emails as all appear from the same sender!

    Version 1.03 is still the best setup and matches therefore other contact forms in its layout. I will revert back to 1.03 for time being.

    Cheers

    Hi @beerandsuch,

    Thank you very much for the answer. We’ll definitely consider your opinion and try improve the product.

    Best regards,
    Rodica

Viewing 5 replies - 1 through 5 (of 5 total)
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