10Web slowdown the dashboard

  • Resolved massiatmr

    (@massiatmr)


    1 year, 2 months ago

    i’ve installed 10web for 2 weeks now and i noticed that there’s a big slow down in my admin dashboard, it takes like 30 secondes to enter the Add a product page, and when i disabled the plugin it works better (still not that fast but better) so is there any solutions ?

    The page I need help with: [log in to see the link]

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  • Plugin Support Mane Grigoryan

    (@manegr)

    Hey there,
    Thank you for contacting us.

    I wanted to clarify that we currently don’t have any reported issues of that nature. However, to better understand and diagnose any potential concerns, I recommend installing the Query Monitor plugin. This tool will allow you to monitor various aspects of the website, including HTTP API calls and database queries.

    Once Query Monitor is installed, please pay attention to both the HTTP API calls section and the Queries section. This will provide insights into which specific queries or API calls might be causing the issue you’re looking into. If you need assistance with interpreting the data or identifying potential problems, feel free to reach out for further support.

    Thanks for your attention to this matter, and please let me know if you have any questions or need additional assistance.

    Best regards,
    Mane

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