1100 subscribers and only 570 mails sent

Hi,

Any ideas on this issue? Thanks,

Pablo

Pablo, you’re the second person to report this.

Get in touch via our contact form: https://support.mailpoet.com/feedback/

One of our team members will help you sort it out.

Done! I′ll post the resolution here once we got it. Thanks.

The same problem is with me.
In all my attempts, Mailpoet sends approximately half of the my subscribers, or it does not show the all of the sends?

Berkayozcan,

Please get in touch here, as we might have a solution for the issue “Total sent emails count wrong”:

https://support.mailpoet.com/feedback/

Thanks!

Hi,

I′ve change the status of this to “not resolved” because after giving mailpoet access to my database, and seeing 2 updates of the plugin being released, the problem with the total sent mails count is still there.

Please advice. Thanks,

Pablo

Pablo! We change the status here, so our team doesn’t have 2 conversations to follow.

In other words, you’re issue might be unresolved, but we simply mark it as such here.

We currently have a surge on support after the latest release. Right now, we have 2 staff working on 150+ opened tickets. A little patience required. ??

Hello, this is an incorrect count? or is just due to the hosting server limiting the amount of sent emails?

BTW I was wondering about this being a possible issue: does the plugin provide some kind of email queue or cron based feature to restrict the hourly amount of sent emails?
I have seen cPanel based servers where they limit the amount of sent emails to 500/hour. How does the plugin handle that?

Hi Marcelo,

Yes, our plugin has a sending frequency where you can specify the amount of emails per time you want to send.

Thanks for your answer, I have played with that feature and works really great.

The other urgent fix I still wait for is that one I reported 5 days ago via mailpoet website and exchanged some emails with Jonathan Labreuille and Rafael Ehlers regarding that.
Thanks