12 websites crashed!

  • Resolved zinizcheng77

    (@zinizcheng77)


    6 months, 1 week ago

    a total of 12 websites crashed today due to your error in 1.6.29, and I have to remove the line 32 and update to 1.6.30 manually.

    What a mess today!!! I will try to replace your plugin with other option, or maybe I should give up elementor as well?!!?!

Viewing 13 replies - 1 through 13 (of 13 total)
  • EricH

    (@thevisitorcounterplugin)

    You are lucky, I have it on 134 sites ??

    Just one crashed, but is my main website ?? ?When will it be fixed?

    It’s already fixed in 1.6.30.

    It’s already fixed in 1.6.30.

    I tested with 5 websites and they all crash with the newer version too.

    No it isn’t my sites are still down after 1.6.30 update

    Was the error you guys had about the is_embed and is_search function? And if so, anyone found a temporary solution?

    Hello there,

    I sincerely apologize for the inconvenience this issue has caused.

    @stcizmar, could you please email us at?[email protected]?and include the link to this topic? Doing so will help us assist you more efficiently.

    Feel free to provide any additional details that might help us speed up our response.

    We look forward to hearing from you.

    Best Regards,
    Avinash

    Snehasish Konger

    (@snehasishkonger01)

    My main website also crashed after updating on 1.6.30??

    Same problem, but only referring to one of our websites:

    Error message translated to english:

    These plugins are now up to date:

    – Elementor Header & Footer Builder (from version 1.6.28 to 1.6.30)
    Active Theme: Activland Child (version 1.2.1)
    Current plugin: Elementor Header & Footer Builder (version 1.6.30) PHP version 8.1.28

    Original message:

    Diese Plugins sind jetzt auf dem neuesten Stand:
    – Elementor Header & Footer Builder (von Version 1.6.28 auf 1.6.30)
    Aktives Theme: Activland Child (Version 1.2.1)
    Aktuelles Plugin: Elementor Header & Footer Builder (Version 1.6.30) PHP-Version 8.1.28

    my site is still down after 1.6.30 update

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi everyone,

    We’re sorry for the mess. We have fixed the issue. Please install the latest update, v1.6.31, to resolve this problem.

    If your site login page is not accessible, you will need to disable the plugin using FTP. Here is an article that explains how to disable a plugin using FTP.

    As mentioned in the article, you need to rename the plugin folder. As mentioned in the last comment above, the one you need to rename is the header-footer-elementor folder. Once you rename the folder, you can log in to your site and reinstall the plugin.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Thanks a lot, everything is working correctly now!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Thank you for confirming the fix, @focusyourmission!

    Kind regards,
    Herman ??

Viewing 13 replies - 1 through 13 (of 13 total)
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