14.7 email not being received

  • Resolved wprw62

    (@wprw62)


    10 years, 4 months ago

    Updated to 14.7, testing the contact form. So far no received emails using the contact form. Any ideas how to debug this issue. Yes the email account that is registered in global settings is set to email account that can receive emails. Just conducted a test from email account to email account and it works fine. From contact form to email account nothing even though we get the success message upon clicking submit.

    Thanks

    Richard

    Site in question: https://www.emotionallyfreetobe.net

    https://www.ads-software.com/plugins/cforms2/

Viewing 5 replies - 16 through 20 (of 20 total)
  • Jason Hendriks

    (@jasonhendriks)

    No don’t use mine, my value is specific to Gmail. You want to use a value specific to DreamHost since that’s the SMTP server you use.

    And DNS changes can take up to 48 hours to propagate through the Internet. Check it again later to make sure it worked. I do see your MX record now.

    Thread Starter wprw62

    (@wprw62)

    Well definitely have the mx records per dig:

    ; <<>> DiG 9.8.3-P1 <<>> mx emotionallyfreetobe.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26230
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;emotionallyfreetobe.net.	IN	MX

;; ANSWER SECTION:
emotionallyfreetobe.net. 14400	IN	MX	0 mx2.sub4.homie.mail.dreamhost.com.
emotionallyfreetobe.net. 14400	IN	MX	0 mx1.sub4.homie.mail.dreamhost.com.

;; Query time: 79 msec
;; SERVER: 209.18.47.61#53(209.18.47.61)
;; WHEN: Sat Mar  7 14:16:20 2015
;; MSG SIZE  rcvd: 110
    Jason Hendriks

    (@jasonhendriks)

    That should solve your email issue for good.

    Thread Starter wprw62

    (@wprw62)

    Thanks I use this value: “v=spf1 mx”

    Jason Hendriks

    (@jasonhendriks)

    I found this. DreamHost automatic SPF record generator. You need an account to use it (I don’t have one) but see what value it tells you to use.

Viewing 5 replies - 16 through 20 (of 20 total)
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