#1491: watsonx Assistant response error

  • nisto2016

    (@nisto2016)


    3 months ago

    Hi,
    Unfortunately our Chatbot does not work anymore. In the log file the following error message gets displayed:

    1491: watsonx Assistant response error
    Then some code details incl. of the information “Resource not found” and “404”

    We have not changed any settings for our bot since longer time, but in case I renew the saving of our Assistant Details and Service Credentials, I get the following message displayed:

    Please ensure you entered a valid Assistant URL (404).?Click here for debug information.{ “error”: “Resource not found”, “code”: 404 }

    I copied the the Assistant URL once again from our IBM-Dashboard and inserted it into the wordpress plugin but no change – the same error message appears.

    What can I do to repair the bot? Would be great if you could assist. Thank you very much in advance and best wishes
    Nicola

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hello, Nicola!

    Thank you for contacting us. Could you please share with us which version of the plugin you are currently using?

    For further communication, kindly send this information to us at: [email protected].

    Best regards, Intela Help

    Thread Starter nisto2016

    (@nisto2016)

    Hi, Thank you, I just forwarded the requested info to you per E-Mail. Looking forward to your kind reply.

    Best regards,
    Nicola

Viewing 2 replies - 1 through 2 (of 2 total)
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