17.6 – export/import loses settings

  • Resolved phpscaresme

    (@phpscaresme)


    3 years, 3 months ago

    Within the same installation, set some custom options anywhere in the plugin, for example the breadcrumb settings. Then go to tools, import/export, and export the settings. Copy paste them into the import field, and then check on the breadcrumb settings. It’ll be blank.

Viewing 5 replies - 1 through 5 (of 5 total)

  • @phpscaresme

    Based on the information you provided, we expect this to be a bug. We’re actively using the bug tracking on our GitHub repository so your best next step would be to create a new issue for our developers here.

    You will need an account to create a new issue. Please provide as much information about the issue and don’t forget to include the URL to this conversation in your report. If you have not submitted an issue previously, this guide will help you submit a complete report which may result in a faster resolution.`

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    This thread has been marked as resolved due to lack of activity by original poster.

    If you are not the original poster but have a similar issue, please open a new request.

    Thread Starter phpscaresme

    (@phpscaresme)

    @suascat_wp Maybe you should have filed the bug report on github. Probably would have taken less time – just a copy paste.

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    We advise our users to log the bug report if it isn’t easily reproducible on our end because it could be something local to your specific setup. All of the information in this article will provide you with all of the steps needed to log the bug report (and all of the necessary data). Thank you for your assistance on this.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘17.6 – export/import loses settings’ is closed to new replies.

Tags