1st Class Package Service Quote Won’t Show

  • Resolved hilltoph

    (@hilltoph)


    3 years ago

    No matter what we try, Woo Commerce only shows 2 quotes instead of the 4 I have turned on. Here are my settings:

    1.	Flat rate boxes & envelopes (disabled)
2.	Shipping rates (retail)
3.	Parcel packing (Weight based)
4.	Checked Rates:
  a.	1st Class Package Service
  b.	Retail Ground
  c.	Priority Mail
  d.	Priority Mail Express

    It returns the 1st class package rate, but won’t display it. Here’s the debug info:

    The following quotes were returned by USPS: 
0-first-class-mail-large-envelope - First-Class Mail? Large Envelope
0-first-class-mail-postcards - First-Class Mail? Postcards
0-first-class-mail-stamped-letter - First-Class Mail? Stamped Letter
0-first-class-package-service-retail - First-Class Package Service - Retail?
1 - Priority Mail 2-Day?
2 - Priority Mail Express 1-Day? Hold For Pickup
3 - Priority Mail Express 1-Day?
6 - Media Mail Parcel
7 - Library Mail Parcel
13 - Priority Mail Express 1-Day? Flat Rate Envelope
15 - First-Class Mail? Large Postcards
16 - Priority Mail 2-Day? Flat Rate Envelope
17 - Priority Mail 2-Day? Medium Flat Rate Box
22 - Priority Mail 2-Day? Large Flat Rate Box
27 - Priority Mail Express 1-Day? Flat Rate Envelope Hold For Pickup
28 - Priority Mail 2-Day? Small Flat Rate Box
29 - Priority Mail 2-Day? Padded Flat Rate Envelope
30 - Priority Mail Express 1-Day? Legal Flat Rate Envelope
31 - Priority Mail Express 1-Day? Legal Flat Rate Envelope Hold For Pickup
38 - Priority Mail 2-Day? Gift Card Flat Rate Envelope
40 - Priority Mail 2-Day? Window Flat Rate Envelope
42 - Priority Mail 2-Day? Small Flat Rate Envelope
44 - Priority Mail 2-Day? Legal Flat Rate Envelope
62 - Priority Mail Express 1-Day? Padded Flat Rate Envelope
63 - Priority Mail Express 1-Day? Padded Flat Rate Envelope Hold For Pickup
78 - First-Class Mail? Metered Letter
If any of these do not display, they may not be enabled in USPS settings (or exceed size restrictions).

    My guess is that the WooCommerce code has the name of the service wrong: “0-first-class-package-service-retail – First-Class Package Service – Retail” is how it’s returned, which seems different than the formatting of displayed quotes. Here’s the USPS response:

    <?xml version="1.0" encoding="UTF-8"?>
<RateV4Response>
  <Package ID="regular_0:1:0:0:0:0:::">
    <ZipOrigination>14139</ZipOrigination>
    <ZipDestination>14209</ZipDestination>
    <Pounds>0</Pounds>
    <Ounces>1.00</Ounces>
    <Machinable>TRUE</Machinable>
    <Zone>1</Zone>
    <Postage CLASSID="3">
      <MailService>Priority Mail Express 1-Day<sup>?</sup></MailService>
      <Rate>26.60</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="2">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Hold For Pickup</MailService>
      <Rate>26.60</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="13">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Flat Rate Envelope</MailService>
      <Rate>27.10</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="27">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Flat Rate Envelope Hold For Pickup</MailService>
      <Rate>27.10</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="30">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Legal Flat Rate Envelope</MailService>
      <Rate>27.25</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="31">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Legal Flat Rate Envelope Hold For Pickup</MailService>
      <Rate>27.25</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="62">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Padded Flat Rate Envelope</MailService>
      <Rate>27.70</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="63">
      <MailService>Priority Mail Express 1-Day<sup>?</sup> Padded Flat Rate Envelope Hold For Pickup</MailService>
      <Rate>27.70</Rate>
      <CommitmentDate>2021-10-20</CommitmentDate>
      <CommitmentName>1-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="1">
      <MailService>Priority Mail 2-Day<sup>?</sup></MailService>
      <Rate>7.95</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="22">
      <MailService>Priority Mail 2-Day<sup>?</sup> Large Flat Rate Box</MailService>
      <Rate>22.65</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="17">
      <MailService>Priority Mail 2-Day<sup>?</sup> Medium Flat Rate Box</MailService>
      <Rate>16.25</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="28">
      <MailService>Priority Mail 2-Day<sup>?</sup> Small Flat Rate Box</MailService>
      <Rate>9.20</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="16">
      <MailService>Priority Mail 2-Day<sup>?</sup> Flat Rate Envelope</MailService>
      <Rate>8.70</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="44">
      <MailService>Priority Mail 2-Day<sup>?</sup> Legal Flat Rate Envelope</MailService>
      <Rate>9.00</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="29">
      <MailService>Priority Mail 2-Day<sup>?</sup> Padded Flat Rate Envelope</MailService>
      <Rate>9.30</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="38">
      <MailService>Priority Mail 2-Day<sup>?</sup> Gift Card Flat Rate Envelope</MailService>
      <Rate>8.70</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="42">
      <MailService>Priority Mail 2-Day<sup>?</sup> Small Flat Rate Envelope</MailService>
      <Rate>8.70</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="40">
      <MailService>Priority Mail 2-Day<sup>?</sup> Window Flat Rate Envelope</MailService>
      <Rate>8.70</Rate>
      <CommitmentDate>2021-10-22</CommitmentDate>
      <CommitmentName>2-Day</CommitmentName>
    </Postage>
    <Postage CLASSID="0">
      <MailService>First-Class Mail<sup>?</sup> Stamped Letter</MailService>
      <Rate>0.58</Rate>
    </Postage>
    <Postage CLASSID="78">
      <MailService>First-Class Mail<sup>?</sup> Metered Letter</MailService>
      <Rate>0.53</Rate>
    </Postage>
    <Postage CLASSID="0">
      <MailService>First-Class Package Service - Retail<sup>?</sup></MailService>
      <Rate>4.30</Rate>
    </Postage>
    <Postage CLASSID="0">
      <MailService>First-Class Mail<sup>?</sup> Large Envelope</MailService>
      <Rate>1.16</Rate>
    </Postage>
    <Postage CLASSID="0">
      <MailService>First-Class Mail<sup>?</sup> Postcards</MailService>
      <Rate>0.40</Rate>
    </Postage>
    <Postage CLASSID="15">
      <MailService>First-Class Mail<sup>?</sup> Large Postcards</MailService>
      <Rate>0.58</Rate>
    </Postage>
    <Postage CLASSID="6">
      <MailService>Media Mail Parcel</MailService>
      <Rate>3.19</Rate>
    </Postage>
    <Postage CLASSID="7">
      <MailService>Library Mail Parcel</MailService>
      <Rate>3.03</Rate>
    </Postage>
  </Package>
</RateV4Response>

    As you see, the $4.30 quote is returned form USPS. WooCommerce just ignores it. Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    It looks like the plugin doesn’t have the settings you mentioned. Could you double-check you are using the USPS Simple plugin?

    Thread Starter hilltoph

    (@hilltoph)

    So sorry. I just checked and it’s a different plug-in.

    Plugin Author Dan

    (@dangoodman)

    No worries. Thank you for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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