• Resolved RichP

    (@rplakas)


    Products that use the woocommerce gravity forms addon would no longer display the product form after this update (unless you are logged in as an admin)

    I have a staging site setup if you want to see what is happening. Contact me privately and I can get you access.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    Ideally, it should work because we haven’t made any major changes in our plugin. Just transfer from Old UA script implementation to “gtag” implementation so ideally, it’s not possible that issue is by our plugin.

    But we’ll surely help you to check whether it is because of our plugin or not. For that, we request you to share your staging site URL & credentials at analytics2(at)tatvic(dot)com

    Hope to hear you soon!

    Thanks & Regards,

    faisalmangat

    (@faisalmangat)

    Hello am suffering from the same problem gravity form is not showing up after updating the Enhanced Ecommerce Google Analytics Plugin for WooCommerce plugin

    faisalmangat

    (@faisalmangat)

    https://35.162.191.143/product/medical-certificate/

    Open this link and check console there is and javascript error related to gtag

    Plugin Author Conversios

    (@tatvic)

    Hi Faisal,

    You are getting an error since you have implemented old GA tracking (UA script) method in your store manually. You just need to replace it with new GA tracking script or enable the option “add global site tracking method (gtag.js)” from the settings of our plugin.

    Hope this helps!

    Thanks & Regards,

    P.S: It’s best practices to first read FAQs & other threads since we keep it up to date with the latest issues which save your time

    faisalmangat

    (@faisalmangat)

    Thanks,

    It worked for me

    Thread Starter RichP

    (@rplakas)

    From the WooCommerce Gravity Forms Addon dev:

    This code is causing one of the issues:

    gtag(“set”, {“currency”: tvc_lc});
    jQuery(“[class*=single_add_to_cart_button]”).click(function() {

    // Enhanced E-commerce Add to cart clicks
    gtag(“event”, “add_to_cart”, {
    “event_category”:”Enhanced-Ecommerce”,
    “event_label”:”add_to_cart_click”,
    “non_interaction”: true,
    “items”: [{
    “id” : tvc_po.tvc_i,
    “name”: tvc_po.tvc_n,
    “category” :tvc_po.tvc_c,
    “price”: tvc_po.tvc_p,
    “quantity” :jQuery(this).parent().find(“input[name=quantity]”).val()
    }]
    });

    });

    The error reported is:

    Uncaught ReferenceError: gtag is not defined
    at HTMLDocument.<anonymous> ((index):1380)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    Plugin Author Conversios

    (@tatvic)

    Hi @rplakas,

    This is not an issue with our plugin!

    Have you checked our previous response to @faisalmangat? He was facing the same issue & the solution works for him. Have you checked the same in yours?

    Also, share the staging site URL of your store so we can verify the same for you.

    Hope to hear you soon!

    Thanks & Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘2.0.0 Conflicting with WooCommerce Gravity Forms Addon’ is closed to new replies.