2.1.0 Update has Broken the Plugin

  • Resolved mishdigital

    (@mishdigital)


    1 year, 10 months ago

    The update from 4 days ago has broken the plugin functionality, the only page able to be accessed within the plugin when activated is the “About module” area. Everything else just hangs and keeps showing the loading wheel. Really frustrating as the business does weekly deliveries and has an “order delivered” SMS trigger that is now no longer working, as is essential as we’re in Australia & the produce delivered cannot be left in the heat for customers to find later.

    No response yet from the Customer Support within the BulkGate online portal.

    I’ve spent 2+ hours trying to troubleshoot this or find a way to rollback the plugin without completely wiping the database rows, and there is absolutely no avenue for rollback provided. Please advise ASAP how to rectify this, as deliveries go on Sunday and this service is relied on to run the business efficiently.

Viewing 1 replies (of 1 total)
  • Plugin Author BulkGate

    (@woosms)

    Hello,

    if you are still facing the issue, please contact our team on [email protected]

    Include your BackOffice (admin) and FTP.

    Our specialist will check this for you.

    Regards,

    BulkGate team

Viewing 1 replies (of 1 total)
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