• Resolved Bonaldi

    (@bonaldi)


    Hi,

    The latest version 2.1.9 does not seem to work properly: lost .json translations and ignored the “required” checkbox in frontend.

    Regards.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author bizswoop

    (@bizswoop)

    We did a reproduction test based upon the behavior of the ‘required’ checkbox in the front-end not working. We show from the previous version 2.0.34 to the updated 2.1.9 version and the functionality is working properly.

    If we have misunderstood the specific ignore result you are experiencing on the front-end, please provide us a quick video of the behavior including the settings of the add-on. This will allow us to review and try to reproduce the issue.

    On the translations lost, we don’t see any French translations in the official WordPress translation database for the plugin: https://translate.www.ads-software.com/projects/wp-plugins/product-add-ons-woocommerce/. If you manually added the json files, depending on the directory you placed the translated files, since an update occurred those files would have been overridden and you would have to copy back manually. If the translations are stored in the WordPress French directory, any updates will automatically pull in the translated files. Plus other French community users can enjoy the translations as well. ??

    Thread Starter Bonaldi

    (@bonaldi)

    Hi,

    Sorry, for not being clear enough.

    When I talk about checkbox, I mean the one in the Required field, in backend.
    However, I noticed that it didn’t work in frontend for select type.
    Have you tested all types of addons?

    Otherwise, if I have a moment, I’ll try to make you a video.

    Regards.

    Thread Starter Bonaldi

    (@bonaldi)

    About the translations, the files are all manually in place, (.mo, .po, .json) in the /lang folder of the plugin. I even duplicated them in the wp-content/languages/plugins folder.

    With version 2.1.9, the translation is incomplete, the .json files are not found.
    With a downgrade by ftp to version 2.0.34 everything is translated, even from the .json files.

    Strange, isn’t it?

    Thread Starter Bonaldi

    (@bonaldi)

    Link for animated .gif about 2.1.9. : https://we.tl/t-OTHTngbhv1

    Plugin Author bizswoop

    (@bizswoop)

    Thanks for all the great details and information. This is really helpful to troubleshoot and evaluate the issue.

    We have been able to reproduce the issue with the required option for the Select add-on and working on the fix.

    For the translations issue based upon the directory placement of the files, we’re still investigating based upon the details you shared. We’ll follow-up with an update, or if we need any more details to evaluate it properly.

    Thread Starter Bonaldi

    (@bonaldi)

    You are informed so I close this topic.

    Plugin Author bizswoop

    (@bizswoop)

    As a quick follow-up, we have released an update 2.1.11 to address the issues you flagged. Thank you for reporting.

    Thread Starter Bonaldi

    (@bonaldi)

    In 2.1.11 the translations still don’t take .json.

    Plugin Author bizswoop

    (@bizswoop)

    You were correct, version 2.1.9 included a directory file name change that introduced the issue causing the failure to load json translations. The fix was made in 2.1.11.

    We tested the latest version 2.1.11 to pull in and display the json files properly from the support languages in WordPress, Slovak.

    As you can see, all strings are being displayed in the plugin now. Including the json file and strings.

    https://ibb.co/NL20XLF
    https://ibb.co/2SF1K41
    https://ibb.co/DMxNKQz

    Since you are using a manual approach. We’d recommend trying the following:

    – Delete all the files in the directory “wp-content/languages/plugins/”
    – Switch to another language
    – Add the language files back to the directory “wp-content/languages/plugins/”
    – Switch back to your locale language
    – Now navigate to the plugin dashboard

    If the translations are still not displaying, go to Dashboard > Updates and Import the translations.

    Thread Starter Bonaldi

    (@bonaldi)

    I saw that the folder name had changed from core to scripts.
    I tested your switch solution above: it doesn’t work.
    Besides, to update a language, it must be active on Translate.
    I think there is a problem with manual language files.
    Regards.

    Plugin Author bizswoop

    (@bizswoop)

    Can you post the manual language files you are using and trying to load? We’d like to take a look at the files and understand why they might not be loading.

    Thread Starter Bonaldi

    (@bonaldi)

    Plugin Author bizswoop

    (@bizswoop)

    Let’s actually have you use our support ticket system. This will allow you to attach files for us.

    Contact us at https://www.bizswoop.com/support/, scroll down and click Submit a Ticket. Fill out a support ticket and attach the files.

    Thread Starter Bonaldi

    (@bonaldi)

    Hi,

    As PTE, I translated the plugin into French on wp.org: the .json works.
    If you want to test on your ticket system, you can download the files there.

    https://translate.www.ads-software.com/projects/wp-plugins/product-add-ons-woocommerce/stable/fr/default/export-translations/

    I’ll keep looking for reasons why they don’t work in manual.

    Regards.

    Plugin Author bizswoop

    (@bizswoop)

    Wow! Thank you so much. We are very thankful you translated and added the French translations to wp.org. This is great for the plugin and French community of users.

    Ok sounds good. We will also perform testing on this file now to see if we can understand the behavior issue as well. If you have any insights as you review, let us know. We’d be happy to evaluate and try and deploy any needed fixes.

    Again, thank you for your time and effort in providing the French translations.

Viewing 15 replies - 1 through 15 (of 15 total)
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