2.2.0 Crashes Site

  • Resolved LN-CWM

    (@ln-cwm)


    3 months ago

    Updating to 2.2.0 crashes my site. Site returns 503 error. My wp-admin dashboard become un-accessible. Have to restore from backup. Tried twice. Same result. Please advise.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • mcitemlist

    (@mcitemlist)

    if you have any error log please send it. it helps developers to find the issue and fix it.

    • This reply was modified 3 months ago by mcitemlist.
    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @ln-cwm Hi mate, please share your PHP error log details PHP stores error logs in?/var/log/apache2?if PHP is an apache2 module. Shared hosts are often storing log files in your root directory subfolder. If you’re using cPanel, the master log file you’re probably looking for is stored (by default) at:?/usr/local/apache/logs/error_log?If you’re not sure where to find PHP error logs please contact your hosting provider.

    Also, could you please tell us the version of WordPress and PHP?

    Best regards, Quadlayers Support Team.

    Thread Starter LN-CWM

    (@ln-cwm)

    Hi, @jmatiasmastro,

    I have the log and the other information. How do I send it to you? Email address, perhaps? Not sure I want to post here.

    Thanks! Lance

    Kristoff Henry

    (@kristoff-henry)

    I have the same issue: 2.2.0 causes critical error, admin unreachable. I am on WordPress?6.7.1 and
    PHP 8.3.14

    johnclearmoonstudio

    (@johnclearmoonstudio)

    2.2.0 also causing errors on numerous websites for me. How can I roll back to a previous version until this is resolved?

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @johnclearmoonstudio @kristoff-henry @ln-cwm

    Hi mate,

    Most users have confirmed that the issue was resolved with version 2.2.0. However, since you’re still experiencing the problem on your specific WordPress installation, we recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2.

    This will allow us to investigate further. It’s possible that the issue is related to a particular configuration in your theme, plugins, or WordPress setup.

    Best regards, Quadlayers Support Team.

    I’m having to roll back the search exclude plugin to version 2.1.7 which can be downloaded here for anyone else who needs it. I was getting errors with versions 2.18 and 2.1.9 also, which is why I went back to version 2.1.7.

    https://downloads.www.ads-software.com/plugin/search-exclude.2.1.7.zip

    The errors I’m seeing in version 2.2.0 are:

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 12288 bytes) in REDACTED\wordpress\wp-includes\functions.php on line 650

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 65536 bytes) in REDACTED\wordpress\wp-content\plugins\wordfence\vendor\wordfence\wf-waf\src\lib\shutdown.php on line 14


    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @fcmsm Please update to 2.2.0

    Best regards!

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.