2.6.6 CRASH MY SITE – 2.6.0 WORKS FINE !

Hello @plutonash

Could you enable debug log and check the errors there – https://www.ads-software.com/documentation/article/debugging-in-wordpress/#wp_debug_log.

Regards.

Hi Andrew, and thanks for your post to my problem : )

So, I have set the WP-DEBUG in my config.php file to true and it tells me that there is a issue with my header.php. ( https://partybaren.mynetgear.com/club/ ) But I dont know how to fix it.

Even if I delete the “problem” the site still dont work : /

Anyway, I have set the DEBUG to true and maybe you or someone else here have the skills to help me so that I can use Ultimate Member 2.6.6 on my site.

The site is “clean”. It have no other plugins than UM installed and only 2 pages are created accept UM own pages and it is the latest WordPress 6.2.2.

So, now I hope there is a solution to this problem : )

Best Regards

/ Pluto

Btw… I find this when I used page source
<b>Fatal error</b>: Uncaught Error: Call to undefined function mb_convert_encoding() in /var/www/html/club/wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php:69

@plutonash

Call to undefined function mb_convert_encoding()

You must install “mbstring” and activate PHP “mbstring”
in your installation of PHP

https://www.php.net/manual/en/book.mbstring.php

Sorry, I forgot to add the DEBUG_LOG:



[01-Jul-2023 12:54:54 UTC] PHP Notice: Trying to access array offset on value of type bool in /var/www/html/club/wp-content/themes/flamingo/header-back.php on line 15
[01-Jul-2023 12:54:54 UTC] PHP Fatal error: Uncaught Error: Call to undefined function mb_convert_encoding() in /var/www/html/club/wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php:69
Stack trace:

0 /var/www/html/club/wp-includes/class-wp-hook.php(308): um_dynamic_user_profile_title()

1 /var/www/html/club/wp-includes/plugin.php(205): WP_Hook->apply_filters()

2 /var/www/html/club/wp-includes/post-template.php(173): apply_filters()

3 /var/www/html/club/wp-includes/post-template.php(43): get_the_title()

4 /var/www/html/club/wp-content/themes/flamingo/includes/section-top.php(9): the_title()

5 /var/www/html/club/wp-includes/template.php(785): require('/var/www/html/c…')

6 /var/www/html/club/wp-includes/template.php(718): load_template()

7 /var/www/html/club/wp-includes/general-template.php(204): locate_template()

8 /var/www/html/club/wp-content/themes/flamingo/undersida-bas.php(4): get_template_part()

9 /var/www/html/club/wp-includes/template-loader.php(106): include('/var/www/html/c…')

10 /var/www/html/club/wp-blog-hea in /var/www/html/club/wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php on line 69

@plutonash

OK Install PHP “mbstring” as I posted about above.
What version of PHP are you using?

Hi MissVeronica, and thanks for your reply : )

I will check if your solution helps me with my problem and then I will let you know.

I have php 7.4 up and running on my server.

Best Regards

/ Pluto

@plutonash
Hello,
First Deactivate your current theme. use WordPress default theme. Then, see if the problem persists.

@plutonash

No @sudiptomahmud, deactivating a theme and activate a WP theme
will not solve the issue when the PHP function “mbstring” is missing.
“mbstring” is the function for all UTF8 character management in PHP.

Hi,
I have the same problem in my website. After version 2.6.0 the site crashes.
Did installing “mbstring” fix the situation?

This is the DEBUG_LOG:

[05-Jul-2023 07:33:38 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mb_convert_encoding() in /home/pes60259/public_html/wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php:69
Stack trace:
#0 /home/pes60259/public_html/wp-includes/class-wp-hook.php(308): um_dynamic_user_profile_title('<img src="data:...', 5917)
#1 /home/pes60259/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters('<img src="data:...', Array)
#2 /home/pes60259/public_html/wp-includes/class-walker-nav-menu.php(228): apply_filters('the_title', '<img src="data:...', 5917)
#3 /home/pes60259/public_html/wp-includes/class-wp-walker.php(147): Walker_Nav_Menu->start_el('<li id="menu-it...', Object(WP_Post), 0, Object(stdClass))
#4 /home/pes60259/public_html/wp-includes/class-wp-walker.php(247): Walker->display_element(Object(WP_Post), Array, 0, 0, Array, '<li id="menu-it...')
#5 /home/pes60259/public_html/wp-includes/nav-menu-template.php(616): Walker->walk(Array, 0, Object(stdClass))
#6 /home/pes60259/public_html/wp-includes/nav-menu-template.p in /home/pes60259/public_html/wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php on line 69

Best regards

@grucciadesign

Did installing “mbstring” fix the situation?

Yes, you must install “mbstring”
When uninstalling “mbstring” I get this PHP error at the UM Login page and PHP 8.2

Fatal error: Uncaught Error: Call to undefined function mb_convert_encoding()
in .../wp-content/plugins/ultimate-member/includes/core/um-filters-profile.php on line 69

Hi @plutonash

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards