• [ Moderator note: moved to Fixing WordPress. ]

    Been having issues with my site. I have been doing some looking in my public_html files and have a sub domain that WP is built on. It points to the main Domain.
    Issue is they both have the WP files and both have plugins that do not match. One is sub and other says Old WP site. Should they both be there or is this some of my issues.
    Thank You
    Will

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  • Hello Willjr7mm,

    Sorry for the confusion with your WordPress files at your host. In the hosting service that I work with, the “public_html” is directory/folder that contains the primary domain’s files. The primary domain name being the domain name that was used to create the account. Sometimes, people are confused with the definition of “sub-domain”

    In cPanel, a Subdomain must be defined in the subdomain section order to be used by the WordPress installation if you intend for it to be recognized in the URL like this:

    subdomain_name.domain_name.com

    I often create test sites using sub-directories like this:

    https://wordp-site.com/test10

    The “test10” is a subdomain, but it would not be recognized on the internet as “test10.wordp-site.com” since it does not have any DNS created like when I define a Subdomain in cPanel.

    So, in relation to your question, you should be able to determine the domain or subdomain associated with your WordPress installations. If you’re sure you’re using the subdomain definition, then look for your how subdomain is defined. It should show you the proper directory that is assigned.

    I hope this helps to clarify the issue. If you’re still confused, I recommend that you speak with your host’s technical support for clarification.

    Regards,
    Arnel C.

Viewing 1 replies (of 1 total)
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