2 sites, 1 shows (includes ￡x.xx VAT), the other doesn’t. Both need to show it

  • Resolved Andy

    (@routetoweb)


    1 year, 4 months ago

    I need both invoices to show VAT. I’ve check the tepmplates and they are both the same. Both sites are running v3.5.6. The setting for each site appear to be the same. WooCommerce Tax settings vary slightly and the site that shows the VAT has: “Display tax totals: as a single total”, whereas the other on has this set to “Itemized”. If this setting is taken in to consideration by “PDF Invoices…” I would have though it would be the other way round and changing it has no effect on the invoice. I can’t see any othe settings that may affect this. functions.php doesn’t appear to have any code that would affect it either. They are on different servers, but both use the same PHP version. So my question is how do I get the VAT to show on the invoice on the site that doesn’t currently show it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @routetoweb,

    Our free version follows the WooCommerce tax settings, therefore, if you include tax to the prices:

    a72529d89e7d7a3d507c25aaf0cd7251.png

    …the Simple template will display the Tax this way:

    d720ccfa0124fb05ff8dbf05f1535838.png

    If you are showing the prices excluding taxes, the PDF invoice will look like this (in a separated line):

    be4c599afdcb32a977166dc15d751271.png

    In addition, if you choose to display the tax totals itemized:

    b42a7819e94c19850e46c4a1c980eb15.png

    …the tax rates will be itemized in the total’s area too, if you have more than one tax rate:

    eed4aa15ce14c3ac53ee8ec5281b1412.png

    With the Premium Templates extension, you can use the customizer and tailor your PDF documents, without depending on the WooCommerce tax settings.

    Thread Starter Andy

    (@routetoweb)

    Thank you for taking to the time to respond. Revisiting the sites I notice that on one site the VAT shows in the checkout while it doesn’t in the other, so following on from your explanation I can conclude that it’s an issue elsewhere within the website and not this plugin.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Maybe the issue is that the taxes have not being configured yet in that site? You can read these articles to learn more:

Viewing 3 replies - 1 through 3 (of 3 total)
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