• Resolved cousinagam

    (@cousinagam)


    I upgraded a few weeks ago to 2.1. It seems that most of the time I can’t use the “insert link” button in the WYSIWYG editor, either with Firefox 1.5 or IE 7.0.

    Until this week, the button appeared live, but most of the time when I clicked it, the link window would not pop up. (It wasn’t behind the browser — I checked.)

    Today, the button is dimmed (as in inactive) in both browsers. The only way I can add a link is via HTML.

    Any ideas on possible causes?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Chris_K

    (@handysolo)

    If you have text selected in the editor, the button should become active. So, do you have text selected/hilighted first?

    Thread Starter cousinagam

    (@cousinagam)

    HandySolo:

    Sorry, I should have been clearer.

    Yes, I type the text first, then highlight. Usually the button appears active at that point, but (as I checked just now) clicking it has no effect in Firefox. (In IE just now, I did get the pop-up.)

    I usually use Firefox, and the pop-up failure had been intermittent. It’s gotten to be nearly constant.

    Chris_K

    (@handysolo)

    Time to look at what extensions you have running in Firefox then, at a guess.

    Any that would block popups, ads, javascript, etc? Try disabling them.

    Thread Starter cousinagam

    (@cousinagam)

    Well, I got rid of the four extensions I had. I can get the add-a-link popup in Blog 1, but not in Blog 2. So maybe the problem is theme-related?

    (I can see I need to make a little log sheet and keep it near the keyboard, to document what I was doing and what the environment was like…)

    Blog 1 uses the Simpla theme. Blog 2 uses MistyLook. I’ll see if Sadish (creator of MistyLook) has had any feedback on this problem.

    Chris_K

    (@handysolo)

    I wouldn’t think the theme would cause this… but hey, easy to test. Set the problematic blog to use the Default theme and retest.

    Thread Starter cousinagam

    (@cousinagam)

    I’m still puzzled. I tried just now to add a link, but couldn’t. I wondered if that was because I was using Firefox with multiple tabs.

    Started a new browser, only one tab, went in to write a new post. Bingo, I could add links.

    It’s like one of those intermittent problems with your car, the kind that you can’t reproduce when you take it into the shop.

    Thread Starter cousinagam

    (@cousinagam)

    I have upgraded to 2.1.3, and this problem seems to have disappeared. I’ll run with it for a week or two, and if the problem doesn’t reappear, I’ll mark this thread as resolved.

    Wish me luck.

Viewing 7 replies - 1 through 7 (of 7 total)
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