2.6.4 – slider not showing – only images not centered

Hi there,

It seems that the slider is not working due to some JavaScript conflict. If possible can you please send us the URL where the slider is embedded Or you can mail us the temporary access details of your site to support[at]slidervilla[dot]com. We will look into the scenario try to solve it.

Waiting for your response.
Thank you for all your patience.

Best Regards,
Sukhada,
SliderVilla Support.

Hi,
thank you very much for the reply.
These are the URL’s where slider is embebbed, now there is version 2.3.5 but I can upgrade if it’s necessary.
https://ita.acetobalsamicoilconte.it/capsula-oro.html#more-22
https://eng.acetobalsamicoilconte.it/gold-cap.html#more-22

If it’s necessary I’ll mail you the temporary access to the site.
Thank you very much.

Hi there,

Can you please update the slider to its latest version 2.6.5 and send us the URL. So that we can check for the problem and try to solve it.

Waiting for your response.

Best Regards,
Sukhada,
SliderVilla Support.

Hi,
updated slider in the english site, here is the result:
https://eng.acetobalsamicoilconte.it/gold-cap.html#more-22

thank you

Hi there,

In Smooth Slider all JavaScript files load in footer area. But your theme is not having this standard hook call and that’s why those files are also not loading. Due to which the slider stopped working.

To solve this issue please add below piece of code in footer.php file of current theme template before </body> tag

<?php wp_footer(); ?>

If there is any difficult in setup you can send us the template file to our support using the Contact form, we will be happy to aid you in resolving this issue.

Thank you for all your patience.

Best Regards,
Sukhada,
SliderVilla Support.

Everything’s working fine now, thank you very much for the support!

Hi there,

We are very happy to know that slider is working fine now. Kindly spare some time and give Smooth Slider a good rating on repository.

Thank you for your time.

Best Regards,
Sukhada,
SliderVilla Support.