2FA

  • Resolved ThatGuyEditing

    (@trex2303)


    3 years ago

    I keep getting issues with the 2FA login. I always have to go in change the folder name, change it back, then try an re-enable 2FA again. But then the same issue comes up again I always get:

    VALIDATION FAILED: The 2FA code could not be validated. Please try logging in again.

    Every single time. Is there some issue with the 2FA?

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @trex2303, thanks for reaching out to us.

    We’re not seeing this as a widespread issue so but there are certainly some things we can try to get this working for you. 2FA and reCAPTCHA currently are supported on default login and registration pages for WordPress and WooCommerce, so ensure you are using one of these rather than custom pages.

    To rule out a time-related issue between your authentication device and your website, do any of your backup codes work when you’re receiving this message? If not, they are not time dependent so we’re possibly looking at a plugin conflict that’s breaking Javascript on the login page. Disable all plugins except for Wordfence and revert to a default theme to see if 2FA works correctly. If it does, re-enable your other plugins and theme one-by-one until the problem reoccurs to find the cause.

    Let me know how you get on!

    Peter.

Viewing 1 replies (of 1 total)
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