2FA Bug “User not identified”

  • Nathan

    (@nathan1776)


    1 year ago

    The emails for 2FA arrive from the site but the user is not identified error shows up. It is a real email and a real user. How can this be resolved?

    Screenshot of the error here:
    https://imgur.com/a/OZ5yqjf

    I do have the most updated version of the plugin and wordpress. Everything is fully updated.

    • This topic was modified 1 year ago by Nathan.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Nathan

    (@nathan1776)

    I do see this error on my IP in the activity log.
    “User’s IP address does not match the one used to log in”

    Might be relevant:
    I do have a 2nd account logged in with the same IP.

    • This reply was modified 1 year ago by Nathan.
    Thread Starter Nathan

    (@nathan1776)

    I think it seems like a user cannot be connected with 2FA enabled from multiple computers?

    Thread Starter Nathan

    (@nathan1776)

    Ok I found out that if the website is using CloudFlare WP Cerber does not recognize the origin IP and shows CloudFlare IPs instead

Viewing 3 replies - 1 through 3 (of 3 total)
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