2FA is not working?

  • Resolved anchoredmeditation

    (@shorelarkbythesea)


    3 years ago

    So I’m trying to login to Wordfence. I have Premium with 2FA. I’m not getting any 2FA texts or emails so am trying to contact Support to find out why. However in order to access Premium Support, you have to be able to log in, and I can’t log in because the 2FA isn’t working. SO I’m locked out of my Premium account. WTF.

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @shorelarkbythesea,

    To ensure privacy of your account details, if you could please send an email to lockout @ wordfence . com and provide the email address or username that is associated with the account, we can assist you from there.

    Thanks,

    Peter.

    Thread Starter anchoredmeditation

    (@shorelarkbythesea)

    Issue was quickly resolved by Wordfence Tech Support after emailing them. Thanks for that!

Viewing 2 replies - 1 through 2 (of 2 total)
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