Hello @wudman and thanks for reaching out to us!
What is the exact error message you are getting when you try to login? I have seen 2fa issues on GoDaddy in the past but usually, you would get a “too many attempts” error message. I am thinking this could be one of two things:
1) Browser cache issue – Try from a different browser
2) Possible Plugin/Theme conflict issue:
I recommend checking for a plugin or theme conflict. To do this, you can disable your other plugins on the site one at a time and test, or alternatively, use the Health Check & Troubleshooting plugin (https://www.ads-software.com/plugins/health-check/). That is a plugin you will need to install from the Plugins > Add New area.
If you use the Health Check & Troubleshooting plugin, you can troubleshoot the site with just Wordfence enabled and the changes are only seen in the back end and not to visitors.
After downloading that, in the plugins section under Health Check & Troubleshooting you’ll see “Troubleshoot”. Click that and you’ll be in Troubleshooting Mode, which you will see a Troubleshooting Mode button in the top admin bar, which lets you know you are actively troubleshooting. (Note about that: Clicking Disable Troubleshooting mode in that area will turn off troubleshooting when you’re done testing for the conflict at the end.)
With Troubleshooting mode active, in the plugins section, you will see Enable while troubleshooting under all your plugins. Click Enable while troubleshooting under Wordfence, and your site on the backend will act as only Wordfence is enabled. Keep in mind, this doesn’t always rule out plugin conflicts, however, it can a good portion of the time.
Once you enable the troubleshooting with Wordfence, go over to the Wordfence plugin and check to see if the issues continue.
If they do continue, then we need to look elsewhere.
If things are working now, then you can go back to the plugins section and start from the top and click Enable while Troubleshooting under the plugins, one at a time. In between enabling multiple plugins, be sure to go back and test Wordfence is still functioning. That will narrow it down.
Also, from the top on the admin bar where we see Troubleshooting Mode. Hover over that with your mouse and check to see if a default theme is selected (if you have one installed). It is also good to rule out the theme. Keep in mind, these changes will not change the way the site looks to visitors.
We always recommend making a site backup prior to installing new plugins, in case there would be an issue.
Let me know if this helps!
Thanks!
