2FA stopped working with GAinWP plugin setting

  • Resolved Alwin

    (@wp-opti)


    4 years, 1 month ago

    I am using the plugin GAinWP (Google Analytics plugin). In Wordfence I have enabled the 2FA login security option. Something strange happens now:

    – When I enable the option “track form submit actions” in GAinWP then the 2FA function from Wordfence does not work anymore…

    More precisely: after filling in my WordPress username and password at my WordPress Admin login page I see the form to enter my 2FA code. So far so good, but after filling in the (100% correct) 2FA code and hit the button “Login” nothing happens anymore. The login button does not respond on clicking on it anymore.

    After disabling “track form submit actions” in GAinWP the 2FA function works oke!

    Any idea about what’s causing this issue?

    Thanks,
    Alwin

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @wp-opti and thanks for reaching out to us!

    It seems like maybe the request isn’t going through. Let’s try Learning Mode to resolve this.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know if this helps!

    Thanks!

Viewing 1 replies (of 1 total)
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