2fa wordfence.com

Louis,
The easy and fast way to get around this is to use SFTP and manage the folder with a name change. You can rename the Wordfence folder by putting an underscore (_) in front of it. Login, then return to your STFP folder view and restore the WordFence folder name. Then you can manage 2FA yourself. Either disable or generate new codes. (and of course store them somewhere you will remember.)

Hello @baetensl and thanks for reaching out!

Thanks @wudman for your post helping with the reset of Wordfence.

Here are the instructions I usually post for this issue, just in case you have any questions:
If you have lost or replaced your old phone and can no longer access your site(s), and you have misplaced the 2FA backup codes, there are 2 ways to get back into the site.

The first way is if you have added the site in Wordfence Central (a free site management tool in your account on wordfence.com).

• Login to Wordfence.com and look for the Configuration tab.
• Click the gear icon at the end of the row that the site you need to access is on.
• Scroll down to the Login Security Options section and expand it by clicking the small black arrow to the right.
• In the section that says “Whitelisted IP addresses that bypass 2FA” add your public facing IP address.
  NOTE : You can get your public facing IP by clicking this link.
• Scroll back to the top of the screen and save the changes.
• You should now be able to login to your site with just a username and password.

If you haven’t added your site to Wordfence Central follow these steps.

• Please use FTP/SFTP — or any file manager your web host provides via their administration panel.
• Look inside the /wp-content/plugins/ directory and rename the wordfence directory to wordfence.bak. This will deactivate Wordfence and allow you to login without the 2FA code.
• Once you have logged in to your WordPress admin you can name the folder back to wordfence again.
• Go to your user profile and add 2FA back to your account, making sure to download the backup codes in case of problems in the future.

Let us know if you need anything else!

Thanks for your support!

Hi,

Thank you for the quick responses but I just wanted to know how i can reset 2fa on my wordfence Central account.
I am locked out and found it handy to have a central panel in order to check the sites at once.

Br

Hello @baetensl

Were you able to log back in with the instruction I provided?

Wordfence Central:

• Login to Wordfence.com and look for the Configuration tab.
• Click the gear icon at the end of the row that the site you need to access is on.
• Scroll down to the Login Security Options section and expand it by clicking the small black arrow to the right.
• In the section that says “Whitelisted IP addresses that bypass 2FA” add your public facing IP address.
  NOTE : You can get your public facing IP by clicking this link.
• Scroll back to the top of the screen and save the changes.
• You should now be able to login to your site with just a username and password.

Let me know if this helps you! Noticed you resolved the ticket as well. Ill take that as it did!

Thanks for your support!