2nd Address line is missing
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I’m having a problem with Woocommerce & PayPal checkout, I’m receiving orders without the 2nd address line.
Here is my test:
I added a 2nd address line inside PayPal checkout:
https://www.staging1.instant-beauty.co.uk/wp-content/uploads/2020/12/1.jpgwebsite’s checkout-page collected the 2nd address line from PayPal checkout:
https://www.staging1.instant-beauty.co.uk/wp-content/uploads/2020/12/2.jpgOrder received without the 2nd address line:
https://www.staging1.instant-beauty.co.uk/wp-content/uploads/2020/12/3.jpgplease click on the links for more clarification!
Already tried:
1. changing theme / disable all plugins except Woocommerce
2. updating WP/WC/plugins
3. installing all different PayPal checkout plugins available
4. contacting support: Paypal developers, checkout plugins, theme and google to find a fix, all of them pointed me to Woocommcere.
5. PayPal support sent me that:
Thank you for contacting PayPal Merchant Technical Support. I am happy to assist with your question.
I understand this is a frustrating situation. Your third party shopping cart determines what details are actually passed over to PayPal to process in the API calls. Unfortunately, we are not receiving the 2nd address line from your carts API calls. Please work with them to correct this.Please help me fix the problem, I’m losing money & customers every day now.
The page I need help with: [log in to see the link]
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