• Resolved frigameelj

    (@frigameelj)


    Hi Ive been testing your plugin for a few weeks and its was being awesome until, I updated it. I dont know why me images are gone in the page, because when i edit (with elementor)my page in wordpress the pictures are displayed.
    I need urgent help, anyways thaks for the plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello,

    Thanks for writing to us. We are sorry to hear about your issue.

    There might be conflict between our recent changes and one of other plugins on your site. We will require access details to your side for analysis and help deliver you quick solution. For this, we will need you to submit ticket on our support portal here: https://profilegrid.co/contact-us-2/

    Once done, we will let you know the next steps about how to proceed. Alternatively, you can provide us your email ID and we will raise the ticket to contact you.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    As per our response on ticket portal, the issue has been resolved. We are marking this ticket closed for now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘3.0 update made my images crash’ is closed to new replies.