3.0 update: Unable to update products / Not sending email notifications

  • So frustrated after updating to 3.0, just about to release new site and now unable to update any of my products, i.e. images, sku, etc. Just click on a button and it doesn’t do anything. I can add a new product but other than that nothing.

    Also not receiving or sending email notifications. I am not a programmer or decipher code, etc.

    What needs to be done to fix this?

    
### WordPress Environment ###

Home URL: https://eyecandycustomzus.com
Site URL: https://eyecandycustomzus.com
WC Version: 3.0.0
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.3
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.33
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.0.0
WC Database Prefix: wp_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Divi Logo Swap: by Tim Strifler – 1.0
Easy WP SMTP: by wpecommerce – 1.2.4
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
Insert Headers and Footers: by WPBeginner – 1.4.2
Q2W3 Fixed Widget: by Max Bond – 5.0.4
Under Construction: by Web factory Ltd – 1.90
Widget Importer & Exporter: by churchthemes.com – 1.4.5
Advanced AJAX Product Filter for WooCommerce: by BeRocket – 1.1.8
Woocommerce Quick View Pro: by phoeniixx – 1.3
WooCommerce Table Rate Shipping: by Automattic – 3.0.2
WooCommerce: by Automattic – 3.0.0
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
WordPress Importer: by wordpressdotorg – 0.6.3
WP Image Zoom: by SilkyPress – 1.8
WP Mail Logging: by Christian Z?ller – 1.8.0
WP Super Cache: by Automattic – 1.4.9
YITH WooCommerce Product Slider Carousel Premium: by YITHEMES – 2.0.9
YITH WooCommerce Wishlist: by YITHEMES – 2.1.0
YITH WooCommerce Zoom Magnifier: by YITHEMES – 1.2.27

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### WC Pages ###

Shop base: #73 - /shop/
Cart: #74 - /cart/
Checkout: #75 - /checkout/
My account: #76 - /my-account/

### Theme ###

Name: RoyalCommerce
Version: 1.0.0
Author URL: https://divilife.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.0.40
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –
Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter malachiman

    (@malachiman)

    I found this and it helped. Thanks to whoever posted it. Still having issues with email notifications though.

    For those still suffering the WC v3 Select2 ajax errors when adding orders manually, or doing things elsewhere on the website where the conflict is happening.

    To fix, disable the plugin/theme loading the old version of Select2 and contact the author.

    Solution mentioned in the stickied thread is an unrealistic solution: https://www.ads-software.com/support/topic/3-0-error-option-ajax-is-not-allowed-for-select2/

    To fix, downgrade to WooCommerce v2.6.14 until all other plugin/theme authors decide when/if to make the switch to the newer Select2 version.

    Steps involved:
    – Make full website backup
    – Deactivate/Delete WooCommerce v3
    – Download WC v2.6.14 zip file: https://github.com/woocommerce/woocommerce/archive/2.6.14.zip
    – From admin area click Plugin > Add New
    – Click on the upload plugin button
    – Select the zip file of WC v2.6.14
    – Activate

    Thank you, malachinam. Might have to do this for my site. Nothing works anymore.

    Thread Starter malachiman

    (@malachiman)

    Welcome!! Please let me know how it goes.

    Hi malachiman,

    If we Deactivate/Delete WooCommerce v3 what happen to orders that clients have made after upgrade to v3 ?

    I’m experiencing the exact same issues you have mentioned:
    1. Editing products not working properly due to Select2 (for me it was a conflict between ACF Pro).
    2. Emails not being sent from WooCommerce, even though all other emails on the website still work.
    3. If you have any variable products set to only sell individually, that option has no affect anymore. This one is a bit more minor, they’re fixing it in 3.0.1

    I’ve managed to fix 1 with this:

    function my_acf_admin_enqueue_scripts(){

    wp_dequeue_script(“select2”);
    wp_deregister_script(“select2”);

    // You might not need to add these (I didn’t, for me the dequeue cancelled out the old ACF Select2, leaving the new WC Select2. I will leave it for in case it’s any help though.
    //wp_enqueue_style(“select2”, “//cdnjs.cloudflare.com/ajax/libs/select2/4.0.0/css/select2.min.css”);
    //wp_enqueue_script(“select2”, “//cdnjs.cloudflare.com/ajax/libs/select2/4.0.0/js/select2.min.js”, “”, “”, false);

    }
    add_action(“admin_enqueue_scripts”, “my_acf_admin_enqueue_scripts”);

    Now I’m just really frustrated with the email issue. I’ll report back if I find any solutions.

    I haven’t completely solved the email / notification problem – but apparently as of WC 3.0 the emails are now executed from a CRON job called “woocommerce_send_queued_transactional_email”. So I would first make sure your server allows CRON jobs.

    To confirm this- click into a previous order from the admin panel. Then from “Order Actions”, select “Resend Completed order”. These emails will still send properly when manually triggered, it’s the CRON scheduling that’s not working (or for me at least).

    • This reply was modified 7 years, 7 months ago by Jamie49.
    • This reply was modified 7 years, 7 months ago by Jamie49.
    Thread Starter malachiman

    (@malachiman)

    This is good info and will try to go in today and see if it makes any difference. Luckily I had ALOT of help from a friend last night who literally spent hours walking it through with me. I’ll provide him this thread and see if he’d like to comment on his findings as well. We’ve swapped back and forth on the woocommerce versions, fixed the ability to update the product issue, still the email remains so we’ll try your method.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    This can turn off the defer if you’re having cron/background emailer issues https://gist.github.com/mikejolley/16ca078f5c74b401e6ba210644e3173d

    Thank you Mike! Turn off defer is work for me.

    • This reply was modified 7 years, 7 months ago by danjirawat.
    Doug

    (@desigstate)

    Mike Thanks!!! This worked for my install. I’m using forwarding from Go Daddy to Gmail (G Suite).

    • This reply was modified 7 years, 7 months ago by Doug.
Viewing 10 replies - 1 through 10 (of 10 total)
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