Icon to add Happy Addons template doesn’t show

  • Resolved cdog2000

    (@cdog2000)


    11 months ago

    Hello,

    any idea why I don’t see the icon to add a Happy Addons template here? It already showed up but most of the time it doesn’t.

    I was happy to read about the “Template icon display problem in the container” fix in 3.10.0 because that sounds like it will solve the problem. Unfortunately it’s still occuring.

    Does anyone also have this problem and knows a solution? The widgets in my widgets menu work fine.

    Thanks in advance

    • This topic was modified 11 months ago by cdog2000.
    • This topic was modified 11 months ago by cdog2000.
Viewing 1 replies (of 1 total)
  • Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @cdog2000,

    Thanks for reaching out to us.
    I would like to inform you that we checked and the icon of the template is displaying fine here. Check this screenshot.

    Please check the below points before pursuing:

    1. Change the theme to a standard Elementor theme. e.g. Hello Elementor theme.

    2. Clear the browser cache.

    3. You can first try to simply clear your browser’s cache, use a different browser, or view in an incognito browser. If this doesn’t help, then follow these steps:

    • Go to Elementor > Tools > Regenerate CSS and click the Regenerate Files button.
    • Update your page. You may need to make a small change to enable the Update button.
    • Clear all cache including server cache if it exists, any WordPress caching plugins you are using, and your own browser cache. You can also try checking in another browser, or in an incognito browser.

    4. You are using the latest HappyAddons and HappyAddons Pro (Changelogs) (If you are using the pro)

    5. You are using the latest Elementor Free and Elementor Pro(if you have the Pro version.)

    6. You don’t have any third-party plugins/addons installed with the same feature.

    The issue should be fixed now.

    However, let me know the update. Thank you.

Viewing 1 replies (of 1 total)
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