3.16.8 kills cart/checkout process

  • Resolved jackennils

    (@jackennilsen)


    5 months, 3 weeks ago

    Hey there!

    I’m on the latest WP, WC and using Woodmart as a theme. As soon as I update to 3.16.8 I can no longer access the cart or proceed to the checkout. The shop then loads forever until I get a 503. After rolling back to 3.16.7 everything is normal again.

    Please can you check?

    Thanks
    Marco

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author vendidero

    (@vendidero)

    Hi there,

    any change of accessing your php logs (e.g. ask your hoster)? Seems like a loop to me. Are you able to reproduce the issue in an isolated environment to see whether some other extension causes the issue?

    Best,
    Dennis

    Thread Starter jackennils

    (@jackennilsen)

    The php log does not show any entries which could possibly be related to this issue.

    I did replicate the issue on my staging environment and after deactivating all extensions/plugins and re-activating them one by one, I did not experience any issues until Germanized was activated (as the last of them).

    I have the same issue. I have no problems with 3.16.8 at one of my websites. I have this issue with 3.16.8 with another one of my websites. Both have different Hosts. At first I thought it was a issue with the host. The host told me that they don’t see any errors in their logs.

    • This reply was modified 5 months, 3 weeks ago by olaf23.
    Thread Starter jackennils

    (@jackennilsen)

    Okay, I did some additional testing and I figured out that 3.16.8 is actually working fine as long as I keep the official WC Amazon Pay plugin deactivated. As soon as I activate it, I get the 503 when trying to go to cart/checkout.

    3.16.7 works fine with Amazon Pay Plugin (2.5.1).

    So something in 3.16.8 must have broken compatibility with the Amazon Pay plugin.

    @olaf23 / @networka : Do you also use the Amazon Pay plugin?

    @jackennilsen. Yes, I do. The other website does not have the amazon plugin. This website has no issues. The website with the amazon plugin has got a broken at to cart issue.

    • This reply was modified 5 months, 3 weeks ago by olaf23.
    • This reply was modified 5 months, 3 weeks ago by olaf23.
    • This reply was modified 5 months, 3 weeks ago by olaf23.
    Thread Starter jackennils

    (@jackennilsen)

    Thank you for confirming Olaf!

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    thanks for debugging. I was able to reproduce the issue locally and just released 3.16.9 which fixes the issue. Thanks for your help ??

    Best,
    Dennis

    Thread Starter jackennils

    (@jackennilsen)

    Thank you very much Dennis! Excellent support – even on a Sunday. ??

Viewing 8 replies - 1 through 8 (of 8 total)
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