3.3.70

  • Resolved Mark3121

    (@mark3121)


    6 months ago

    Updated to 3.3.70 from 62 this morning and had a problem with Clearpay not working, in the dashboard it shows: requires_payment_method. The customer tried a few times and even made a payment elsewhere using clearpay. Rolled back to 62 and he then went through our checkout as normal using clearpay. The clearpay messaging on product pages was also missing.

    Also noticed the card section was blank, with a page refresh it all reappeared.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    @mark3121

    Caching plugins are the bane of every plugin developers existence. It’s possible you have a caching issue since some script names were changed between 3.3.62 and 3.3.70.

    Since you reverted back to 3.3.62, I don’t have a way of reviewing your site. If you can enable 3.3.70 and share a product page link then we can take a look at what the issue is.

    Thanks

    Thread Starter Mark3121

    (@mark3121)

    Its on litespeed with most things turned off. I’m okay with the product messaging not showing, more concerned with people not being able to pay through the checkout with c/p. The checkout pages are are all excluded from cache

    Not related but is there any reason you cant save cards using the new universal p/method?

    Plugin Author Payment Plugins

    (@mrclayton)

    The checkout pages are are all excluded from cache

    That doesn’t mean much with Litespeed. I’ve already seen several examples of merchants using 3.3.70 with checkout page excluded where the cache was causing issues. If you can enable 3.3.70 I can take a look at what’s going on.

    Not related but is there any reason you cant save cards using the new universal p/method?

    You can save payment methods using the Universal Payment Method. That’s also probably related to your caching issue and the updated scripts not loading.

    Kind Regards

    Thread Starter Mark3121

    (@mark3121)

    I’ve updated, I can see the save card now, all sections were blank again until a refresh

    Plugin Author Payment Plugins

    (@mrclayton)

    @mark3121 Does that mean your issue is resolved or would you like your site reviewed?

    Thread Starter Mark3121

    (@mark3121)

    All the sections are blank without a hard refresh of the browser, most of our regular customers won’t know how to do that

    Trying to think how to get around that, would that also cause issues with clearpay not working correct?

    Plugin Author Payment Plugins

    (@mrclayton)

    would that also cause issues with clearpay not working correct?

    Yes, if the Afterpay element isn’t loaded that will cause the requires_payment_method status on the payment intent that you reported.

    Kind Regards

    Thread Starter Mark3121

    (@mark3121)

    I’ve changed the url of the checkout page ??

    Plugin Author Payment Plugins

    (@mrclayton)

    @mark3121 you may want to submit a report to Litespeed and show them this thread. It seems like if a Javascript file is renamed or changes are made to an existing file in a plugin update, their caching should be purged.

    Kind Regards

    Thread Starter Mark3121

    (@mark3121)

    Yeah even if I purge the whole site myself its not enough, something is not quite right

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘3.3.70’ is closed to new replies.