3.6.1 version update crashes the site

I have archived all of the “I have this problem too” replies.

If you need support then per the forum guidelines please start your own topic.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

You can do so here.
https://www.ads-software.com/support/plugin/elementor/

Hi @jdembowski
I posted the original issue here and as per my reply, we do not use worldlife-core plugin.

This is uniquely an issue for Elementor and is not purely on this site. We use Elementor on most of our sites, and we have stopped updating them since we came across this issue.

Appreciate a quick resolution on this as we have other sites to fix too.

Regards

It seems they have fixed the problems. Hopefully, your sites are up and running as usual today! Mine took about a day to catch up to what should be good to go now. What I have read is that there were too many corrections in one update that caused all of our sites to go down.

@millerrisingadventures

Thanks for the comment, but they appear to be blaming worldlife-core plugin, which I have not actually heard of and is not used in our theme!!

Elementor now includes the warning below for “Livemesh Addons for Elementor” which we do use (you may have to go to your Plugin Section to see it):

“Compatibility alert – Some of the plugins you’re using have not been tested with the latest version of Elementor (3.6.1). To avoid issues, make sure they are all up to date and compatible before updating Elementor.

Livemesh Addons for Elementor “Compatibility Unknown”!!

So it is not just 1 plugin, but Livemesh Addon is widely used in conjunction with Elementor, which could explain why so many sites are experiencing the problem.

Given our issues (screen size and display format), I suspect very much that the Livemesh plugin might well be the culprit here.

I have contacted Livemesh but given that it is the weekend, I doubt we will hear from them until next week.

We can get our engineers to apply a fix, but sounds a waste of resources if Livemesh is going to fix it anyway, and then the fix might cause a conflict with the new version of Livemesh.

I will update this post once I hear from Livemesh.

Hi @sylvanr

Firstly, I advise you not to use auto-update on critical plugins for this very reason.

Secondly, we have applied this version of Livemesh to our site, but the problem still persists, after updating Elementor, so we have rolled the site back.

The issue is with Elementor, which I suspect was also automatically updated on your site.

If your hosting company has a “Time Line” auto-back up, I suggest you use the function and roll back your site to pre-update version.

Turn off the auto-updates, update Livemesh, but do not update Elementor until a proper fix is released by Elementor.

At the moment they appear to be pointing the finger at everybody else, instead of trying to find a fix themselves.

Regards